Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Average customer rating
4
(243 Reviews)
Rating breakdown 243 reviews
5 Stars
114
4 Stars
54
3 Stars
50
2 Stars
12
1 Star
13
72%of customers recommend this product.
(
161 out of
223)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Fingerprint Resistant Stainless Steel
Customer Rating
3
Mixed feelings.
on February 17, 2025
Posted by: Les99
from Niagara
[This review was collected as part of a promotion.] We do love the water and ice dispenser, although the ice comes out aggressively. The plastic drawers are cheap and don’t roll nicely. The temperature seems to be inconsistent.
The overall layout is good, I like the bottom crisper drawer.
The overall layout is good, I like the bottom crisper drawer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2025
Hello Les99! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case/review ID #680435 in the subject line. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
2
Small on the inside
on February 24, 2025
Posted by: Smalls
Looks big from the outside, but inside, it's super tiny for a family of 5. Other than that Ive had no issues with it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 28, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #684619.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #684619.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirlpool does not stand behind their products
on June 3, 2025
Posted by: jjmeyer
from Goderich Ontario
[This review was collected as part of a promotion.] The inside seal has cracked and split. When contacting Whirlpool I was told there is nothing they can do. I even asked that they send me a new seal and I would have it installed at my cost. NO deal.
The seal problem is a know problem to Whirlpool products, as many other buyers have had the same issue. Whirlpool does not stand behind their product.
The seal problem is a know problem to Whirlpool products, as many other buyers have had the same issue. Whirlpool does not stand behind their product.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com