Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
114
4 Stars
54
3 Stars
51
2 Stars
12
1 Star
14
72%of customers recommend this product.
(
161 out of
225)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Good fridge
on April 11, 2018
Posted by: Jeffee67
from Edmonton alberta
Gender:Male
I just purchased this unit, overall I’m impressed with the style and really like the counter depth, my old fridge felt like it took up half the kitchen.
The comments about the ice dispenser are valid but livable..
The comments about the ice dispenser are valid but livable..
I would recommend this to a friend!
Response from whirlpool.comBy Social Care, April 17, 2018
Hi there, we're glad to hear that you're impressed with the look of your refrigerator. We also appreciate your feedback and will be sure to let our team know.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The Perfect Refrigerator/Freezer
on March 30, 2018
Posted by: MLP2
from TN
Gender:Female
[This review was collected as part of a promotion.] I elected to upgrade my new home and add my Whirlpool appliance & very pleased with the look & performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love having the freezer below!
on March 23, 2018
Posted by: makk
from venice FL
Gender:Female
[This review was collected as part of a promotion.] Chose this refrigerator when we moved into our new house last month. We are very happy with the looks/design & performance--just miss not having a couple separate compartments, example--butter & eggs.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
could have been abetter design
on March 12, 2018
Posted by: Anonymous
from ponte vedra fl.
Gender:Male
[This review was collected as part of a promotion.] ice cubes often miss glass or fall on floor,left door does not close all the way by itself .
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice Fridge
on March 11, 2018
Posted by: algratton26
from Whitby, On
Gender:Male
(This review was collected as part of a promotion.) We bought this fridge as we needed Counter Depth for a new kitchen reno. The fridge is well laid out inside and gives you plenty of adjustment on shelves and racks.
The cons of the fridge are the drawers that won't open fully without opening both doors. I would've thought that a 36" wide fridge shouldn't have that issue. Another issue is the freezer drawer, it wants to pull the whole fridge forward when you go to open it. I find I have to push on the fridge doors when opening the freezer to keep it from moving forward.
Last issue is the ice cube dispenser which has a terrible aim to your glass. Seems only half of the ice makes it to the glass. You have to make sure you hold it right tight up against the dispenser.
None of the cons are show stoppers and the first one I did notice at the showroom but still found this fridge to be a good buy in comparison to other makes.
The cons of the fridge are the drawers that won't open fully without opening both doors. I would've thought that a 36" wide fridge shouldn't have that issue. Another issue is the freezer drawer, it wants to pull the whole fridge forward when you go to open it. I find I have to push on the fridge doors when opening the freezer to keep it from moving forward.
Last issue is the ice cube dispenser which has a terrible aim to your glass. Seems only half of the ice makes it to the glass. You have to make sure you hold it right tight up against the dispenser.
None of the cons are show stoppers and the first one I did notice at the showroom but still found this fridge to be a good buy in comparison to other makes.
I would recommend this to a friend!
Response from whirlpool.comBy Social Care, March 28, 2018
Hi there, we really appreciate your feedback and we're sorry to hear this. Our customer care team would be pleased to answer any questions or concerns you may have. You can reach out to them by calling 1-800-807-6777. Thanks.
Written by a customer while visiting whirlpool.com
Customer Rating
4
works well with little noise
on February 26, 2018
Posted by: theoX2
from Bountiful, Utah
Gender:Male
[This review was collected as part of a promotion.] this model does not have crushed ice. we would not have bought this model had we known it did not.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very Efficient
on February 21, 2018
Posted by: marios23
from Cape Coral Fl
Gender:Male
[This review was collected as part of a promotion.] Great looking in new kitchen. Takes some getting use to the counter depth style but works great and quiet. Plenty of ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Mr.
on February 15, 2018
Posted by: Theo June
from Bountiful, Utah
Gender:Male
[This review was collected as part of a promotion.] We have been using it for over a month. We enjoy it. We didn't realize it did not have crushed ice until it was installed and we were using it later.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com