Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
114
4 Stars
54
3 Stars
50
2 Stars
12
1 Star
12
73%of customers recommend this product.
(
161 out of
222)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
Lose the Ice maker
on April 15, 2021
Posted by: JB in AZ
from Florence, AZ
[This review was collected as part of a promotion.] This came with our new home. It would not have been my choice. The ice maker consumes too much space. Not much space in doors to store items.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well Designed!
on May 2, 2021
Posted by: Chelle
from Bradenton FL
[This review was collected as part of a promotion.] I love the design of this refrigerator, inside and out. It allows you to set the shelving in different ways to meet your needs.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Performance and capacity
on May 18, 2021
Posted by: Nancy
from Myrtle Beach.SC 29579
[This review was collected as part of a promotion.] Love this refigerator. So roomy and keeps food at correct temperature. Has a very sleek design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good Overall - Subpar Ice Maker
on June 4, 2021
Posted by: Stan
from Mulmur, ON
As many of the reviews have pointed out, ice typically ends up on the floor.
1. No crushed ice. Not a huge deal but I like crushed ice with my whiskey. Now I have to use a hammer.
2. Any cup that is short enough to fit in typically has too small of an opening to catch the rapid fire ice bullets.
3. The ice just keeps coming even when you release the lever. Sometimes my spidey-sense knows it's coming, and I instinctively try to catch those cubes only to accidentally hit the lever again. The result of this fiasco is enough ice on the floor to play hockey with.
2. Any cup that is short enough to fit in typically has too small of an opening to catch the rapid fire ice bullets.
3. The ice just keeps coming even when you release the lever. Sometimes my spidey-sense knows it's coming, and I instinctively try to catch those cubes only to accidentally hit the lever again. The result of this fiasco is enough ice on the floor to play hockey with.
As I am writing this review, I just heard a bunch of ice cubes hit the floor in the kitchen.
Overall, the fridge is good but the ice maker leaves a lot to be desired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 9, 2021
Hello, Stan! We are so sorry for the issue with the ice dispenser. We truly understand how disappointing it is not to have crushed ice and to have cubes on the floor. We would like to see how we can help. Please send us an email to canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID 246470654 so we can access your account. We look forward to hearing from you! Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
3
New refrigerator
on June 4, 2021
Posted by: Jjander
from Springfield Mo
[This review was collected as part of a promotion.] I waited months for this refrigerator to be delivered. It has been a disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek design
on June 15, 2021
Posted by: BonnieVS
from Calgary
[This review was collected as part of a promotion.] Love it, works great, looks amazing, perfect size in my small space
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
One Problem
on June 21, 2021
Posted by: Sally
from New Braunfels TX
[This review was collected as part of a promotion.] My only problem with this new refrigerator is the noise made by the refrigerator when dispensing ice, followed by preparing to fill trays again. It makes a very loud noise and is very annoying. I kept thinking it would regulate with time. But it hasn't. What can I do???
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great freezer
on June 28, 2021
Posted by: Off2desert
from Rancho MIrage,CA
[This review was collected as part of a promotion.] I bought his about 6 weeks ago. Features are really nice. Side door tough to get ice cubes to load into glass.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com