Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
Does what it is supposed to do...keep food cold!
on April 9, 2020
Posted by: Picky Buyer
from Edmonton Alberta
[This review was collected as part of a promotion.] Replaced a very expensive Samsung fridge that only lasted three years with this more moderately priced unit. The exterior is amazing. No finger prints, easy to keep clean. The inside drawers stick a little but we are finding over time they are getting better. Whirlpool should consider a door ice maker so less room taken up inside the fridge. The fridge and freezer are evenly cooling and that is wonderful compared to our other unit. One suggestion, have adjustable wheels in the back, not every floor is perfectly leveled and by adjusting the front legs you don't necessarily solve the problem.
[This review was collected as part of a promotion.] Purchased a new home that had this refrigerator already in it. It has nice features and seems to operate well. It is a bit small. But that is due to being a Counter Depth appliance. Made it difficult to fit the amount of food we were used to. Making adjustments, but may need to either replace with a larger one or get a 2nd one.
[This review was collected as part of a promotion.] I bought the fridge and icemaker is not working since march 16 2020 and I bought it jan 14 2020
No, I would not recommend this to a friend.
Response from whirlpool.comBy Cartwca, Social Care , March 24, 2020
Hey JJRG, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Have about 6 months. Ice falls all over the floor. Was blaming the kids. Took a close look at it. The flap in the door that stops ice falling closes about about a second after you take your hand glass away. So guess what ice is still coming after you're gone. Never seen any refrigerator do this. This is an expensive model and can't see how this got in the design.
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, Social Care Team, March 16, 2020
Hey lmc027, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
[This review was collected as part of a promotion.] I got this refrigerator as part of a new home. It is attractive and doesn’t show fingerprints. It holds a good deal of food for being a counter refrigerator. The icemaker is great - always puts out cubes quickly. My previous refrigerator took forever to get cubes. This one is a welcome change!