Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
114
4 Stars
54
3 Stars
51
2 Stars
12
1 Star
14
72%of customers recommend this product.
(
161 out of
225)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
4
All in all it is a good looking refrigerator
on August 21, 2024
Posted by: Tony
[This review was collected as part of a promotion.] So far we've had this refrigerator for one week all in all very happy with it however the vegetable and fruit bins are very cheap you pull them out they come out crooked , all I save you time and a little rough portion a little hard pushing them back in place they cock crooked
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 20, 2024
Posted by: Smiles
[This review was collected as part of a promotion.] I love the counter depth. I have only had it a couple of weeks and so far it is working wonderful.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great having the water/ice on the outside
on August 16, 2024
Posted by: Bookbandit
(This review was collected as part of a promotion.) Really happy with the outside water/ice feature and the counter depth design, fits my small kitchen beautifully. Ice dispenser if a game of catch but getting used to it. My previous unit had the water/ice inside and not great having to open the whole door to get a drink or ice.
Written by a customer while visiting whirlpool.com
Customer Rating
4
In general, the refrigerator is good
on August 7, 2024
Posted by: Peter
from Westchester, NY
[This review was collected as part of a promotion.] In general, I purchased Whirlpool because the reliability, but the negatives, the trays are cheap and the ice cubes is too quick of the dispensing (lots of ice cubes on the floor)!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features.
on August 5, 2024
Posted by: Kim101
[This review was collected as part of a promotion.] We are so happy with our new refrigerator. We love the way it looks and we love all the features.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible - only bad Whirlpool product ever had!
on July 23, 2024
Posted by: Mandreason
[This review was collected as part of a promotion.] Delivered 6-10-24 have had problems from delivery! Bottom drawer froze shut, ice maker is terrible - makes about 3 glasses of ice at a day, door
open alarm goes off all the time for no reason!
open alarm goes off all the time for no reason!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 567752.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect fit and functionality!
on June 21, 2024
Posted by: Mike
[This review was collected as part of a promotion.] We are so happy we replaced the existing Whirlpool side by side with this French door model. We couldn’t be happier!
Written by a customer while visiting whirlpool.com
Customer Rating
2
ok
on June 18, 2024
Posted by: Bennie
[This review was collected as part of a promotion.] This one the doors does not close properly and I need to exchange it for one in perfect working conditions. I will call for assistant
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 553094.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com