Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(242 Reviews)
Rating breakdown 242 reviews
5 Stars
114
4 Stars
54
3 Stars
50
2 Stars
12
1 Star
12
73%of customers recommend this product.
(
161 out of
222)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
1
Just bought in Jan & march ice maker not work
on March 23, 2020
Posted by: JJRG
from Trujillo Alto
[This review was collected as part of a promotion.] I bought the fridge and icemaker is not working since march 16 2020 and I bought it jan 14 2020
No, I would not recommend this to a friend.
Response from whirlpool.comBy Cartwca, Social Care , March 24, 2020
Hey JJRG, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall Pleased
on March 23, 2020
Posted by: Ritt S
from Florence, AZ
[This review was collected as part of a promotion.] Purchased a new home that had this refrigerator already in it. It has nice features and seems to operate well. It is a bit small. But that is due to being a Counter Depth appliance. Made it difficult to fit the amount of food we were used to. Making adjustments, but may need to either replace with a larger one or get a 2nd one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking and still made in the USA
on April 20, 2020
Posted by: Wka59
from Dallas, TX
[This review was collected as part of a promotion.] It’s been 15 yrs since I had to buy a replacement refrigerator and the first thing I noticed is overall how much lighter the material Is.
Negatives: the crisper drawers can catch the humidity controls if your not careful when closing them. Since the slide controls are plastics it would be easy to break these if your not careful.
There is a shelf along the bottom of the fridge that has a lift up cover. In order to lift it you need both doors to the fridge open.
I did read several reviews about the unit being noisy, it is compared to my older unit but not anything I can’t live with.
Positive:
Easy clean surface.
Rubber bottoms in door shelves so items don’t slide.
Good size ice maker for a counter depth unit.
Negatives: the crisper drawers can catch the humidity controls if your not careful when closing them. Since the slide controls are plastics it would be easy to break these if your not careful.
There is a shelf along the bottom of the fridge that has a lift up cover. In order to lift it you need both doors to the fridge open.
I did read several reviews about the unit being noisy, it is compared to my older unit but not anything I can’t live with.
Positive:
Easy clean surface.
Rubber bottoms in door shelves so items don’t slide.
Good size ice maker for a counter depth unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
French Door Fridge
on April 24, 2020
Posted by: Venice George
from Venice, FL
[This review was collected as part of a promotion.] Got this fridge with new home, an upgrade from their standard one. So far it’s been great, no issues. Plenty of room and ice cold!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
No crushed ice
on April 27, 2020
Posted by: Ranken
Had to buy this small model because this is all the enclosed space the builder provided. I assumed I would have a crushed ice option and am disappointed that I only get the cubes. The pull-out drawers are cheap and do not slide in and out smoothly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works good!
on May 1, 2020
Posted by: Boom26
from Bluffton, SC
[This review was collected as part of a promotion.] It needs more space. Makes ice in a timely manner.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy
on May 3, 2020
Posted by: Double dude
from Naples Fl
[This review was collected as part of a promotion.] Very noisy and do not like that the lights stay on when door is closed.
Do not like size of counter depth, can't fit a twelve pack on shelf.
Do not like size of counter depth, can't fit a twelve pack on shelf.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Can be better for the price
on May 7, 2020
Posted by: JimxS
from St. Louis . MO
[This review was collected as part of a promotion.] Have only had this unit for less than a month and in general we are satisfied with the operation. There are both Pros and Cons with this model.
Pros: It works well in keeping an items at a standard temperature in both the fridge and freezer compartment. The (3) drawer setup for fruits and veggies is also a nice feature as you don't have to open both doors to retrieve an item. Also like the display lighting and simplicity.
Cons: Unit is noisier than I would like. Seems to have an interior vibration when running. the ice and water dispenser takes a little getting used to as ice is dispensed too rapidly and can easily be directed outside you glass. Storage size is what is advertised but the Ice maker takes up a lot of space. Shelves on the left door could be better as bottles and taller items do not seem secure.
Drawer construction and rails seem pretty basic for a unit at this price range.
Pros: It works well in keeping an items at a standard temperature in both the fridge and freezer compartment. The (3) drawer setup for fruits and veggies is also a nice feature as you don't have to open both doors to retrieve an item. Also like the display lighting and simplicity.
Cons: Unit is noisier than I would like. Seems to have an interior vibration when running. the ice and water dispenser takes a little getting used to as ice is dispensed too rapidly and can easily be directed outside you glass. Storage size is what is advertised but the Ice maker takes up a lot of space. Shelves on the left door could be better as bottles and taller items do not seem secure.
Drawer construction and rails seem pretty basic for a unit at this price range.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com