Customer reviews from whirlpool.com
Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Average customer rating
4
(245 Reviews)
Rating breakdown 245 reviews
5 Stars
114
4 Stars
54
3 Stars
51
2 Stars
12
1 Star
14
72%of customers recommend this product.
(
161 out of
225)
Customer Reviews for Whirlpool - 19.7 Cu. Ft. French Door Counter-Depth Refrigerator - Stainless Steel
Customer Rating
3
New refrigerator
on June 4, 2021
Posted by: Jjander
from Springfield Mo
[This review was collected as part of a promotion.] I waited months for this refrigerator to be delivered. It has been a disappointment.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good Overall - Subpar Ice Maker
on June 4, 2021
Posted by: Stan
from Mulmur, ON
As many of the reviews have pointed out, ice typically ends up on the floor.
1. No crushed ice. Not a huge deal but I like crushed ice with my whiskey. Now I have to use a hammer.
2. Any cup that is short enough to fit in typically has too small of an opening to catch the rapid fire ice bullets.
3. The ice just keeps coming even when you release the lever. Sometimes my spidey-sense knows it's coming, and I instinctively try to catch those cubes only to accidentally hit the lever again. The result of this fiasco is enough ice on the floor to play hockey with.
2. Any cup that is short enough to fit in typically has too small of an opening to catch the rapid fire ice bullets.
3. The ice just keeps coming even when you release the lever. Sometimes my spidey-sense knows it's coming, and I instinctively try to catch those cubes only to accidentally hit the lever again. The result of this fiasco is enough ice on the floor to play hockey with.
As I am writing this review, I just heard a bunch of ice cubes hit the floor in the kitchen.
Overall, the fridge is good but the ice maker leaves a lot to be desired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 9, 2021
Hello, Stan! We are so sorry for the issue with the ice dispenser. We truly understand how disappointing it is not to have crushed ice and to have cubes on the floor. We would like to see how we can help. Please send us an email to canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID 246470654 so we can access your account. We look forward to hearing from you! Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
5
Performance and capacity
on May 18, 2021
Posted by: Nancy
from Myrtle Beach.SC 29579
[This review was collected as part of a promotion.] Love this refigerator. So roomy and keeps food at correct temperature. Has a very sleek design.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Missing parts
on May 10, 2021
Posted by: Disappointed
from Alberta
(This review was collected as part of a promotion.) Upon receiving our new Whirlpool fridge, we discovered that we are missing one of the door shelves and the owners manual.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 8, 2021
Hi, Disappointed! We are so sorry to hear there is a shelf missing. We are here to help! Please send us an email at canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID number 245512448 so we can access your account. We look forward to hearing from you!. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
5
Well Designed!
on May 2, 2021
Posted by: Chelle
from Bradenton FL
[This review was collected as part of a promotion.] I love the design of this refrigerator, inside and out. It allows you to set the shelving in different ways to meet your needs.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Lose the Ice maker
on April 15, 2021
Posted by: JB in AZ
from Florence, AZ
[This review was collected as part of a promotion.] This came with our new home. It would not have been my choice. The ice maker consumes too much space. Not much space in doors to store items.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
French Fridge
on April 15, 2021
Posted by: French Fridge
from South Carolina
[This review was collected as part of a promotion.] It's pretty in my kitchen. Large and roomy for all types of items.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average Refrigerator
on April 5, 2021
Posted by: LCG57
from Little River, SC
[This review was collected as part of a promotion.] This appliance came with my new house. The only complaint I have is that it is a bit noisy but no worse than the LG I had previously.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com