Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Average customer rating
4.3
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
309
4 Stars
136
3 Stars
64
2 Stars
19
1 Star
23
81%of customers recommend this product.
(
392 out of
482)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Customer Rating
1
Disappointing
on January 25, 2024
Posted by: UnhappyinFl
[This review was collected as part of a promotion.] I bought it in august, it broke at the end of December. I’ve been waiting for the repair. The repair appointment has been changed last minute, so, after rearranging my life to accommodate the first appointment, I have to inconvenience my family in order to make sure someone is here. I’ve been without an oven for a month with a 2 year old and a 4 year old and it’s been pretty horrible. The repairman came to weeks ago, just to look at it. He said he had no parts. He took a picture. He stank of weed. And I’m waiting now. I understand at this point it is in the repair companies hands and not necessarily whirlpools. I’m just frustrated and tired of waiting. And then getting emails to review a product that I haven’t been able to use in weeks.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 26, 2024
Thank you for sharing your insights with us, UnhappyinFl. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 473062.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful range
on January 29, 2024
Posted by: Gini
[This review was collected as part of a promotion.] I’ve only had this range for a couple of weeks so it’s not possible to really evaluate it however I’m liking it so far. It’s beautiful to look at for sure. The only complaint I have is that the timer alarm has a super wimpy sound that is barely audible. Compared to my Whirlpool microwave that sounds like it should be in a Detroit factory, my Whirlpool range is a meek mouse.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor quality
on January 31, 2024
Posted by: Mary E
from Barrie, Ontario
Bought this stove to replace my beloved Whirlpool Accubake...could not get the control panel to have it fixed,now I just had to have the new one fixed . Bottom element failed just out of warranty , when the repairman took the bottom element out of the stove , it was so corroded it fell apart into 3 pcs. I have always bought Whirlpool but I am not impressed with this iteration, the metal is thin , it takes for ever to heat up, do not like the new "self clean" system[ seems it needs a lot of help to self clean]
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, February 5, 2024
Hello, Mary E! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (277822244). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Attractive free standing range
on February 4, 2024
Posted by: Oven23
from Columbus Ohio
[This review was collected as part of a promotion.] Purchased in December 23. Very nice oven.
Great cook top!
Great cook top!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 6, 2024
Posted by: Mama
[This review was collected as part of a promotion.] It has been a month since I purchased the range and I love it.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great range
on February 9, 2024
Posted by: gigi1
from Naples fl
[This review was collected as part of a promotion.] Not complicated to use, happy with my purchase! Storage drawer not deep enough though to store what I normally keep there.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent electric range, good price as well.
on February 9, 2024
Posted by: Bill
from McVeytown, PA
[This review was collected as part of a promotion.] Just purchased a week ago, upgrading from my old whirlpool gold range that was over 20 years old. Satisfied customer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible
on February 9, 2024
Posted by: Bec28
Broke 1 year and 1 week after we purchased!! What a joke!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 13, 2024
Thank you for sharing your insights with us, Bec28. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 481049.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com