Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Average customer rating
4.3
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
309
4 Stars
136
3 Stars
64
2 Stars
19
1 Star
23
81%of customers recommend this product.
(
392 out of
482)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Customer Rating
5
Great Looking Range
on October 2, 2018
Posted by: Richie Long Island, NY
from Manorville, New York
Gender:Male
[This review was collected as part of a promotion.] Nice range with all of the features we were looking for. Over the years we have always purchased the Whirlpool brand for their quality and they are very reliable too . In fact our old W/P Designer Series smooth top ceramic range is still in service in my niece's kitchen, we purchased that back in the early 90's !
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very difficult to keep clean
on January 8, 2020
Posted by: Wangyo
from Mississauga, Ontario
[This review was collected as part of a promotion.] I do not like my new stove! It is the most difficult stove I have had over the past 50 years to keep clean.
I find it takes a long time to heat up the oven, and some of the top elements.
My Xmas baking was for the most part a disaster. Over baked, under baked and unevenly baked.
Can not put a protective sheet on bottom so when my pie baked over it was a mess and very difficult to clean with the steam clean.
Because the top burners are so large even with my large pots the handles become very hot!
Overall, worst stove I have ever had!
I find it takes a long time to heat up the oven, and some of the top elements.
My Xmas baking was for the most part a disaster. Over baked, under baked and unevenly baked.
Can not put a protective sheet on bottom so when my pie baked over it was a mess and very difficult to clean with the steam clean.
Because the top burners are so large even with my large pots the handles become very hot!
Overall, worst stove I have ever had!
No, I would not recommend this to a friend.
Response from whirlpool.comBy tuckesr, Digital Care, January 9, 2020
Hey Wangyo, we value your time and would like to look into the concerns with your Range. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great value
on March 8, 2018
Posted by: BReznicki
from Little Britain, Ontario
Gender:Male
[This review was collected as part of a promotion.] We bought this stove a month ago and it has so far been above our expectations. Easy to use features. A great value for the price when we compared to other makes of ranges. The large oven has 3 racks and lots of adjustment so you can bake more than 1 thing at a time. The convection oven is a nice feature to have as is the frozen food option without preheating.
I would recommend this to a friend!
Response from whirlpool.comBy Social Care, March 14, 2018
Hi there, thank you for taking the time to submit your feedback, it is much appreciated.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Range Review
on March 10, 2019
Posted by: nebuyer
from Omaha, ne
Gender:Male
[This review was collected as part of a promotion.] Not pleased with overall oven baking, seems to heat less efficiently and takes longer time to get up to designated temp. Also not pleased with arrows to change default heating levels, clock, etc. The number and size of heating elements is nice. Haven't tried cleaning functions yet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fine except convection does not work
on February 23, 2022
Posted by: Chris
from Oshawa, On
[This review was collected as part of a promotion.] Bake and the cooktop work very well. Convection does not hold temperature. (but it is sporadic). You can put it on convection and the oven temperature drops and drops but still shows the temperature at what you set it at. I would rate this higher except i expect a brand new stove to work absolutely perfect. I've asked for a service.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , February 28, 2022
Hello Chris,
We are so sorry for the issues you have experienced with your Whirlpool
range! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whilrpool.com with the model and the serial number, your, phone number, and your review ID: 254961675. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool
range! We sincerely apologize for this. You are a valued Whirlpool customer and we would like to help you. Please email us at canadasocial@whilrpool.com with the model and the serial number, your, phone number, and your review ID: 254961675. We look forward to hearing from you and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool 6.4 cu ft Range
on August 29, 2022
Posted by: Marie
from St Albert, AB
[This review was collected as part of a promotion.] Really disappointed with this stove. Cooking surface scratches easily from pots and pans. I had a stove for over 15 years prior to this one and it looked newer than this stove top. Also the Aqualift Self Cleaning oven does not work. Soooo disappointed that they are actually still selling this stove. How do I clean when no sos pads or cleaners can be used? Would really appreciate someone from Whirlpool to contact me and advise.
No, I would not recommend this to a friend.
Response from whirlpool.comBy JAYAM, CA SOCIAL , September 1, 2022
Hello Marie!!
We are so sorry for the issues you have experienced with your Whirlpool range! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 260747742. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
We are so sorry for the issues you have experienced with your Whirlpool range! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and the serial number, and your, phone number and include review ID 260747742. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
Written by a customer while visiting whirlpool.com
Customer Rating
5
Range
on November 12, 2022
Posted by: Karen
from OHIO
[This review was collected as part of a promotion.] I like the new range, functions well, nice design, glass cook top scratches easily so I’m trying to be mindful of that as I’d like to keep it looking clean and new for as long as I can.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool range/oven
on February 14, 2023
Posted by: Cindy
from New Richmond, WI
[This review was collected as part of a promotion.] Love the stove top. Oven I'm extremely dissatisfied. Never holds the temp at 350° while baking. Open the oven 10 secs and loses 25° minimum. Have tried multiple new thermometer to make sure it's the oven itself. Fine if you don't want to bake it use the oven that much. However if you plan to use forget this oven
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2023
Thank you for sharing your insights with us, Shortblonde. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 261130.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com