Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Average customer rating
4.3
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
309
4 Stars
136
3 Stars
64
2 Stars
19
1 Star
23
81%of customers recommend this product.
(
392 out of
482)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Customer Rating
4
Don’t like cooktop.
on March 14, 2020
Posted by: Lone Rock
from Monona WI
[This review was collected as part of a promotion.] Cooktop discolors after each use. Preheats slowly. Bottom drawer holds very little.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to Use
on May 7, 2020
Posted by: GKC2
from Massachusetts
[This review was collected as part of a promotion.] After a long search I finally chose this electric stove. It is great looking and has all the features I wanted. I received this stove just as the shelter in place took affect. I love baking in the oven, very large and accurate, although preheating takes a long time. I haven’t tried the convection yet, next on my list. Broiling is great. The black top is a pain because it shows every little spec. Do suggest ordering the stove top cleaner, does a good job. I would recommend this stove to anyone
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the freeze bake
on May 18, 2020
Posted by: Sandy U
from Livonia MI
[This review was collected as part of a promotion.] I bought this range about a month ago and I just love it. My dogs like looking in the oven to see what's cooking.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like stove! But.,,
on November 9, 2020
Posted by: Questionable Rebuyer
from Berlin, CT
[This review was collected as part of a promotion.] We like the stove, but wish they stood behind warranty! We have been trying to resolve this issue with a run around for months. Still hasn’t been resolved. We have another issue that needs to be fixed and haven’t even owned it 6 month’s! Shouldn’t have to pay for repairs out of pocket.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so excellent!
on August 18, 2020
Posted by: Adam H
from Victoria, BC
[This review was collected as part of a promotion.] Bought the range a month ago. Everything is working perfectly! Happy customer here!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Decent range but a couple complaints
on July 22, 2020
Posted by: SheMag75
from Edmonton, AB, Canada
[This review was collected as part of a promotion.] I bought this during the middle of the pandemic so going into the store wasn’t an option. Our old stove quit working so we were having to research ranges online. The things I didn’t think to ask or research (and I wished I would have) are the color of the time display and the pre-heat time for the oven. The display numbers are blue and are very hard to see from a distance. Our old one had green and I never realized how different the two colors are. The pre-heat is incredibly slow. It takes 20+ minutes to pre-heat the oven to 400 degrees. Our old whirlpool only took 9 minutes. Oh and it doesn’t have a plug in on the top or side. I miss that option as well.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Design flaw
on January 15, 2021
Posted by: Mumsie
from NYS
My new Whirlpool 6.4cu. ft. was delivered yesterday. LOVE the look (fingerprint resistant stainless steel) as well as the technology. However, when I went to put my pots and pans in the storage drawer I was horrified to discover the drawer has only a 4" (at most) clearance. I have 3 frying pans and 4 sauce pans. I'll be lucky to get the sauce pan covers in the drawer.
Whirlpool has an excellent reputation. I hope this significant design flaw is the only problem I encounter using the stove.
Whirlpool has an excellent reputation. I hope this significant design flaw is the only problem I encounter using the stove.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
JUNK
on February 1, 2021
Posted by: stovejunk.
from ns
Replaced our whirlpool gold range which was excellent with this boat anchor.It is impossible to keep the thing clean.The switches for the elements are not the best so the mark on the dollarstore quality knobs doesnt always line up with the indents on the switches.If you preheat the oven to 400 or hotter turn it on and then go take a nap or mow the lawn until its hot. The drawer underneath is pretty much useless except for a few trays as it is so small.When the oven is on the front corners of the cooktop get hot,not warm,hot.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , February 16, 2021
Hello, stovejunk.!
We are so very sorry to hear that you are not completely satisfied with your Whirlpool range. Thank you for taking the time to reach out to us with your concerns about the long preheat times and the cooktop getting hot. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 241961378. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Whirlpool range. Thank you for taking the time to reach out to us with your concerns about the long preheat times and the cooktop getting hot. We understand that it is upsetting to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 241961378. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com