Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Average customer rating
4.3
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
309
4 Stars
136
3 Stars
64
2 Stars
19
1 Star
23
81%of customers recommend this product.
(
392 out of
482)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Customer Rating
5
Great So Far
on December 17, 2020
Posted by: ECMb
from Westbury,n.y.
[This review was collected as part of a promotion.] Bought stove about 3 weeks ago and so far all systems are a go
Got stove just in time for holiday baking and the workout has only
been nothing but positive!
Got stove just in time for holiday baking and the workout has only
been nothing but positive!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awsome range!
on December 17, 2020
Posted by: Karen 01
from Grant, MI
[This review was collected as part of a promotion.] Purchased this to replace a Samsung range that was in our new home (hated the Samsung). Love the Whirlpool range! Very easy to use, has two burners that you can select the size of the element for different size pans, heats up fast and heat stays consistent. The oven also maintains a constant temperature, baked goods cook evenly and turn out perfect!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
It had all I thought I wanted???
on December 17, 2020
Posted by: Dvincent
from Conway, Mo
[This review was collected as part of a promotion.] I bought this a month ago. If I had it to do all over again I would re think it. I hate the solid black cook top. It shows absolutely everything. Also the bottom drawer is not right it is not level and acts like it is loose. Also don't feel like the convection oven works as well as it should.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
COOKS AND BAKES VERY GOOD. FEATURES ARE VERY NICE.
on January 14, 2021
Posted by: JANICE
from JOHNSTOWN PA
[This review was collected as part of a promotion.] It is a really nice stove. Easy to use. Works great. Looks real nice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Does not perform as advertised
on January 14, 2021
Posted by: Nikki
from Grindrod, BC
After doing months of research and reading reviews I decided to purchase this oven for its size and convection. I am a professional baker who also bakes from home. First thing I noticed was that the oven door does not seal tightly and I have a VERY hot spot on the outside top left corner of the oven. The convection fan does not run consistently during a convection bake. I had 3 tiers of cookies (placed in the oven as per the manual) and had 3 very different bakes on them. I sat on the floor and watched the fan click on and off every few seconds throughout. When I bake bread, or anything on more than one rack I have to rotate and spin everything half way through, NOT and even bake, not even close!. I thought that maybe this was because the oven door didn't shut properly. I called and scheduled an appointment and when the repairman came out and he informed me that these oven are just cheaply made and this is how they run now. The door is loose on the one side but there is only one spring in the closing mechanism which is on the opposite side, its as tight as it will go. The convection fans cycle like that, they don't blow constantly. Not a true convection!!! I am stuck with this range now and very disappointed. Upside, its pretty to look at...
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , February 24, 2021
Hello, Nikki!
We are so very sorry to hear that you are not completely satisfied with your Whirlpool range. Thank you for taking the time to reach out to us with your concerns about the uneven baking you have experienced with the convection oven. We understand that it is very disappointing to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to a valued Whirlpool customer. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 241258331. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
We are so very sorry to hear that you are not completely satisfied with your Whirlpool range. Thank you for taking the time to reach out to us with your concerns about the uneven baking you have experienced with the convection oven. We understand that it is very disappointing to have an appliance fail to meet your expectations and needs, and we sincerely apologize for that happening to a valued Whirlpool customer. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 241258331. We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
4
Convection Oven
on January 14, 2021
Posted by: emejia50
from Townville, SC
[This review was collected as part of a promotion.] We purchased this stove mostly for the convection oven, so we could cook more healthy dinners. So far we love the convection oven. We have had issues with the range top but nothing to change our minds on the stove, we are really glad we purchase this stove.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Beautiful range
on January 15, 2021
Posted by: Lynn
from Nk ri
[This review was collected as part of a promotion.] We have used our new range for about a month. It has 5 burners on top which is awesome. The oven has 3 levels which is spacious and functional. So far so good. The cook top is sensitive to spills and requires extra care.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not as satisfied as I though I would be
on January 18, 2021
Posted by: Tara
from Eddyville, Iowa
[This review was collected as part of a promotion.] I'm not sure if I just need to give it time to get used to, but the oven doesn't seem to cook evenly. The convection fan is noisy when it kicks on and off. And sometimes the burners have a clicking noise when they are warming up. Not sure if this is normal?
Written by a customer while visiting whirlpool.com