Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Average customer rating
4.3
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
309
4 Stars
136
3 Stars
64
2 Stars
19
1 Star
23
81%of customers recommend this product.
(
392 out of
482)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Customer Rating
3
Falls short
on December 7, 2018
Posted by: IchabodCrayne
from Thunder Bay ON
Gender:Male
This stove was delivered about 2 weeks ago.
The stovetop has a decent layout with one very large element for canning pots etc.
I cannot keep it looking clean/good no matter what I do. I'm using Whirlpool brand cleaner/polish and it still looks terrible. For the money it has very few features. The "frozen bake technology" is a joke.
It simply adjusts cooking time by 3 or 4 minutes when you put your pizza in without pre-heating. Instructions say only works for ONE pizza or ONE meal. If you want to throw in a couple of pizzas you're out of luck.
The fit and finish is atrocious! Caulking/seal around glass top has defects/holes in it, there are white marks showing through the black porcelain on rim around the top. The back panel obviously didn't fit but was forced on anyway causing huge gaps/ripples in the panel that can easily cut your hands if reaching behind stove to clean. The drawer is lopsided and there's no adjustment without enlarging screw holes.
I also found the "Cooktop Hot" warning light goes out while cooktop is still hot enough to boil water. (See video)
This stove is being returned as unsatisfactory!
I've ordered a GE product to replace this range..I'm done with whirlpool brands.
The stovetop has a decent layout with one very large element for canning pots etc.
I cannot keep it looking clean/good no matter what I do. I'm using Whirlpool brand cleaner/polish and it still looks terrible. For the money it has very few features. The "frozen bake technology" is a joke.
It simply adjusts cooking time by 3 or 4 minutes when you put your pizza in without pre-heating. Instructions say only works for ONE pizza or ONE meal. If you want to throw in a couple of pizzas you're out of luck.
The fit and finish is atrocious! Caulking/seal around glass top has defects/holes in it, there are white marks showing through the black porcelain on rim around the top. The back panel obviously didn't fit but was forced on anyway causing huge gaps/ripples in the panel that can easily cut your hands if reaching behind stove to clean. The drawer is lopsided and there's no adjustment without enlarging screw holes.
I also found the "Cooktop Hot" warning light goes out while cooktop is still hot enough to boil water. (See video)
This stove is being returned as unsatisfactory!
I've ordered a GE product to replace this range..I'm done with whirlpool brands.
No, I would not recommend this to a friend.
Response from whirlpool.comBy BROADBN, CASOCIALCARE, January 10, 2019
Hello, IchabodCrayne. We are so sorry to see that you are having these concerns with your new range. We understand this can be frustrating shortly after your purchase. We would be glad to help research this for you. Please send an email to canadasocial@whirlpool.com. Please include your best contact number, serial number, and the reference ID 213181424. We look forward to hearing from you. Thank you - Brittany
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent range
on July 22, 2019
Posted by: Bobbob112
from Upper Michigan
Gender:Male
[This review was collected as part of a promotion.] Only had this range for 3 weeks now so the jury is still out, but up till now it couldn't be better. Cooktop is great with the 5 burners. Plenty of power. Dual elements are a big help. Oven capacity will allow you to cook most anything. Selectable convection feature is great. Finger print resitant stainless finish actually works.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Love the looks of the stove.
on August 2, 2019
Posted by: donnier64
from Lincoln NE
Gender:Female
[This review was collected as part of a promotion.] Disappointed that it takes a very long time for the pre-heat oven to actually get to the correct temperature before you can use it. Need to adjust temperature higher than recipes call for. I do like that it has a handle on the drawer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Delay Start directions are for a dishwasher.
on November 11, 2019
Posted by: sheri55038
[This review was collected as part of a promotion.] We chose Whirlpool appliances in our new kitchen because Whirlpool has a reputation of reliability and ease of use. We chose this range specifically because we used its Delay Start feature regularly with our previous Whirlpool range. Whirlpool corporate told our technician that the user manual does not coincide with the actual range and it is not going to be remedied. Too bad for us. We must now activate Delay Start the way a dishwasher delay start is activated. Cumbersome.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
paulette woodside
on January 10, 2020
Posted by: woodp
from Chesterfield Michigan
Bought with other appliances 3 years ago and have had it broke down already. Thermostat bad cost 200 and now need whole control panel which will cost me more out of pocket.
RIDICULOUS!
RIDICULOUS!
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care , January 10, 2020
Hey woodp, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good features larger oven area
on March 1, 2021
Posted by: Marie
from St joseph michigan
[This review was collected as part of a promotion.] My husband picked out stove.... I do not like black stove top ..,always shows streaks etc... does not have night light on stove and doesn’t show which cook tops are hot which to me should be a safety feature...even my 20 year old stove had those features... I will never purchase appliances via on line again!.... also doesn’t have separate clock and timer which my 20 year old one had
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
My cook top is wonderful
on July 14, 2021
Posted by: Bobo's Kitchen
from Coeur d'alene, Idaho
[This review was collected as part of a promotion.] I enjoy all the different features including the steam cleaner. The only thing I have been having trouble adjusting to is the settings on the burners, it takes awhile for them to heat up usually have to turn up to a higher setting for approximately a min then can turn to the setting I need as it would otherwise add a significant amount of time to my cooking. The timer only sounds once and shuts off so if you are not with in hearing distance when it goes off your out of luck. I had a quality cook top prior to this but it was very old and time to upgrade, so far happy with choosing this stove.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good
on September 16, 2021
Posted by: Jglw
from Spring Hill Ks
[This review was collected as part of a promotion.] Th stove is great, however the bottom drawer is flimsy and cheaply made and doesn’t close evenly, repairmen said there wasn’t anything he could do. But rest of stove is great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com