Customer reviews from whirlpool.com
Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Average customer rating
4.3
(551 Reviews)
Rating breakdown 551 reviews
5 Stars
309
4 Stars
136
3 Stars
64
2 Stars
19
1 Star
23
81%of customers recommend this product.
(
392 out of
482)
Customer Reviews for Whirlpool - 6.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Black
Customer Rating
5
WHAT EVERY COOK WANTS & NEEDS
on May 17, 2018
Posted by: RitaB13
from Kitchener, ON
Gender:Female
[This review was collected as part of a promotion.] Being a person who loves cooking and baking, this range has been a dream come true. I bought it, along with 3 other matching Whirlpool appliances for my new kitchen.
Absolutely LUV IT! I’ve never had the convection option before, nor the Frozen Bake technology. Everything is wonderful, and the Keep Warm burner has certainly come in handy for those late arrivals.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great looking and good features
on January 7, 2019
Posted by: Espo151
from Reading pa
Gender:Male
[This review was collected as part of a promotion.] Good value. Impressed with the quality and ease of use. Dishwasher is ultra quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
not as good as our last range
on November 7, 2019
Posted by: EdTa
from Red Deer
[This review was collected as part of a promotion.] I am disappointed in my purchase of this range. I don't like the fact that the clock goes off when the range is in use. Our last range could display the oven temperature and the time at the same time, this is good when you need to leave an item in the oven for a certain time. Also the storage area below the oven is too small, not capable of storing any pots. I realize the oven space is large but I would give up some oven capacity for more storage space below. I don't like the care and attention the glass top requires. I would want a much steadier heartier range top, one that can handle some spills. I would not recommend this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, November 13, 2019
Hey EdTa, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on October 6, 2021
Posted by: Kendall
from Toronto
We purchased this range just under a year ago and find it takes FOREVER to heat up. The preheat and the elements are extremely slow. We find this very frustrating and would not recommend this range.
Response from whirlpool.comBy stanfhg, CA SOCIAL, October 26, 2021
Hello, Kendall! I do apologize for the issues that are occurring with your unit. We never want that for any of our customers. If you could please send us an email to canadasocial@whirlpool.com and include your name, phone number, address, model number, serial number, and you review ID 250421004. We would be more than happy to look into this for you. Thanks! -Holly
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on June 6, 2022
Posted by: Katrina
from Saskatchewan
[This review was collected as part of a promotion.] My former stove was a Maytag, which I had for 20 years. I reluctantly had to replace it when there were no longer parts available to fix it. I chose this Whirlpool stove after learning that Whirlpool and Maytag are made by the same company, which gave me the confidence to try it. I am so glad that I did.
First of all, I struggled to keep the cook top clean on my previous stove, and swore that I would not do another glass cook top. I have had this stove for several weeks now, and the top still looks like new. It wipes up easily and shines up after each use. The control panel is great and the timer feature is the best that I have ever had on a range. Love the convection bake. Food comes out perfectly cooked and nicely browned. The range also has a large oven, which will be great for turkeys at Thanksgiving and Christmas. I also like that the light comes on automatically when the stove is opened--not a feature that I have had before.
All in all, the new range is a winner, and I stopped mourning the loss of my old Maytag range almost immediately after having this one delivered...Hope this range lasts as long!
First of all, I struggled to keep the cook top clean on my previous stove, and swore that I would not do another glass cook top. I have had this stove for several weeks now, and the top still looks like new. It wipes up easily and shines up after each use. The control panel is great and the timer feature is the best that I have ever had on a range. Love the convection bake. Food comes out perfectly cooked and nicely browned. The range also has a large oven, which will be great for turkeys at Thanksgiving and Christmas. I also like that the light comes on automatically when the stove is opened--not a feature that I have had before.
All in all, the new range is a winner, and I stopped mourning the loss of my old Maytag range almost immediately after having this one delivered...Hope this range lasts as long!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Range
on February 17, 2024
Posted by: Rob1211
from Ft Myers Fl
I find the. Control knobs are hard to read. And the oven is slow to heat up.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
on May 7, 2024
Posted by: mnieve
[This review was collected as part of a promotion.] Very slow to heat up. The black top is hard too keep clean. Have not found a product yet that will clean the top well.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 432277.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
It is already not working
on May 8, 2024
Posted by: MATV
from Central Ohio
Im not writing this to post all over, just want you to know my experience with my Whirlpool products. We bought this 4 years ago which I feel is a short time to own an appliance. It takes over 25 min to preheat and wont get over 355. I’ve tried diagnosing using the online assistant and also tried calling a local appliance repair man and still am no closer to having an oven that works. We have always owned whirlpool appliances because they are made locally to us and prefer to support American made products. But now our dishwasher had to be replaced after 4 years, our 6 year old refrigerator needs an $800 door replaced on it to make the ice maker work again, and now our 4 yr old oven is no longer working. I’m sorry, but it’s frustrating to spend that kind of money to get such a short lifespan.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, May 24, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 533189.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com