Customer reviews from geappliances.com
GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Average customer rating
3.1
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
28
4 Stars
5
3 Stars
5
2 Stars
7
1 Star
22
54%of customers recommend this product.
(
30 out of
56)
Customer Reviews for GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Customer Rating
1
Do NOT BUY
on October 16, 2025
Posted by: Launder
Do not buy this washer dryer!
It leaves white spots on all your dark clothes.
Wish I could return it
It leaves white spots on all your dark clothes.
Wish I could return it
Response from geappliances.comBy Tierra, GE_Appliances, October 17, 2025
We are sorry that your unitized laundry center isn't operating as expected, leaving white spots on your clothes. We'd like to assist you by providing troubleshooting.
Firstly, be sure not to overload the machine. Clothes must move freely for detergent to be released from the fabrics. Towels especially need to be the appropriate size load for the water level because they hold detergent.
Secondly, overuse of detergent is the most common cause of rinse complaints. Carefully measure the detergent and use less when lightly soiled clothing is being washed.
For more information, please refer to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
If the issue persists after trying the suggestions provided, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Firstly, be sure not to overload the machine. Clothes must move freely for detergent to be released from the fabrics. Towels especially need to be the appropriate size load for the water level because they hold detergent.
Secondly, overuse of detergent is the most common cause of rinse complaints. Carefully measure the detergent and use less when lightly soiled clothing is being washed.
For more information, please refer to the article here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17992
If the issue persists after trying the suggestions provided, please schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
4
Mostly great, some clothing damage
on November 1, 2025
Posted by: Ed_Texas
from Houston, TX
[This review was collected as part of a promotion.] Love the full-size capacity of this unit. My major complaint is the performance with clothes. I have black marks on clothing from the dryer; I've read where others have the same issue. And then, if you have clothes with draw-strings with metal tips on the draw strings, the dryer loves to "eat those". They get caught in the plastic lining around the door and the dryer rips them off. It's frustrating - seems like the could design a better product to not do this.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love & Hate
on November 22, 2025
Posted by: Sassylatina
from Texas
[This review was collected as part of a promotion.] I love the stackable washer & dryer -it works perfectly
What I HATE…the movers tore my laminated floor moving it in laundry room. They were hurried , not caring & didn’t tell me they tire my floor! I noticed the next day so what’s the point
It WAS a brand new home. I have to see that ‘glued’ torn floor everyday-I hate it! It makes me mad & sad!
What I HATE…the movers tore my laminated floor moving it in laundry room. They were hurried , not caring & didn’t tell me they tire my floor! I noticed the next day so what’s the point
It WAS a brand new home. I have to see that ‘glued’ torn floor everyday-I hate it! It makes me mad & sad!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com