Customer reviews from geappliances.com
GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Average customer rating
3.1
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
29
4 Stars
6
3 Stars
6
2 Stars
7
1 Star
26
52%of customers recommend this product.
(
32 out of
61)
Customer Reviews for GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Customer Rating
4
4years now and still works great
on September 9, 2020
Posted by: Samtbker
from Houston, TX
Never a day of trouble and I use it two or three times a week—often doing multiple loads on the weekend. I wish the delicate cycle lasted a bit longer but I can live with it.
Bought one for my elderly parents and no troubles after two years.
Bought one for my elderly parents and no troubles after two years.
If you buy on sale, BE CAREFUL YOU ARENT GETTING A STORE RETURN OR RECONDITIONED unit. That’s a dirty little secret of some of the appliance chains. That could be the reason for some of the problems in negative reviews.
Dryer handle recently came off which was a surprise but easily fixed.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY
on August 11, 2020
Posted by: Maraaa
from Puerto Rico
As some reviews here have said. I have a problem with the water. I have to put in on súper to get water for a small load!! And it’s still not enough water. It worked first until a few months ago.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Problem w/completing a cycle
on August 8, 2019
Posted by: Ingle18
from Rockville, MD
New GUD27ESSM1WW - after filling with desired water level washing machine will stop at sometime in the cycle. This usually happens on the small load cycle. I cannot figure out where the machine is in the cycles so I end up re-washing the contents. This is a waste of time and water. The machine does a good job in washing and the dryer is very good. Please tell me what I should be doing so that the washing machine doesn't stop in the middle of a cycle. I have followed all the directions in the user manual.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
5
Written by a customer while visiting geappliances.com
Customer Rating
1
No water
on June 7, 2019
Posted by: Alex000000007
from Cocagne new brunswick
No water comes out once i turn the washer on, just 2 squirts of water then nothing till i open the lid and close it then i will do 2 more then nothing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, June 10, 2019
Hello Alex - Thanks for providing your review. Any time the washer is being started or restarts after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10 second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the "Start" button again to restart the cycle.
If you need further assistance, please reach out to us by email at the following link: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We hope this helps. Thanks for choosing GE Appliances!
If you need further assistance, please reach out to us by email at the following link: http://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We hope this helps. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Too complicated
on June 6, 2019
Posted by: Bengalkeeper
from Los Angeles
This is a replacement for the same unit that died after about 20 years of heavy use.
This new model has way too many cycles, and no pull out clothes hanger. It hardly agitates compared to the old model. The only positive thing about it is that its quieter.
Very disappointed
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
3
Value
3
Response from geappliances.comBy SHARONatGE, GE_Appliances, June 10, 2019
Hello Bengalkeeper - Thanks for posting your unitized washer/dryer review. We appreciate your candid feedback. Your comments regarding the design are important to us and will be shared with our product design team for future consideration. Thanks for being a loyal GE Appliances customer!
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic Value
on May 1, 2019
Posted by: BeanTown617
from BOSTON, MA
I just had this machine installed in my place and it’s been great! It’s incredibly sturdy, quiet and easy to use. Literally no complaints!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Arrived broken and sent it back.
on April 22, 2019
Posted by: anpansan
from Walnut Creek, CA
This machine arrived broken and I had to make another trip to the store where I bought it to report on the problem. I made a video of the very loud, metal banging noises and squeeking sounds during the spin cycle. The sales person arranged for the broken one to be picked tomorrow and a new one to be delivered in its place. All in all, poor quality control.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 24, 2019
Hello! Thank you for taking time to write a review on your unitized washer/dryer. We're sorry to hear of your experience. Although we do not anticipate that you will have any issues with your new model, please don't hesitate to reach out to us on the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for choosing GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy!
on April 1, 2019
Posted by: Pleasedsofar
from New Smyrna Beach
Great capacity for a machine sized to fit in a tight condo space. Works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com