Customer reviews from geappliances.com
GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Average customer rating
3.1
(67 Reviews)
Rating breakdown 67 reviews
5 Stars
28
4 Stars
5
3 Stars
5
2 Stars
7
1 Star
22
54%of customers recommend this product.
(
30 out of
56)
Customer Reviews for GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Customer Rating
5
Does good!
on April 24, 2025
Posted by: Cavebearguy
from Indiana
Really nice unit. Doesn't use a ton of water, the drums are HUGE. It does make some weird noises, and I needed to read the manual ,but once I got everything figured out it's easy to operate.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Diego, GE_Appliances, April 28, 2025
Thank you so much for sharing your experience! We're glad to hear you're enjoying the large drum capacity and water efficiency—those are definitely standout features. It’s great to know the 11 wash cycles, flexible venting, and rotary controls are helping you get the most out of your unit.
It's normal to hear certain sounds during this unit's operation, we recommend visiting the following article to be more familiar with said sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011.
If the sounds your unit is making are unusual, we recommend scheduling service with one of our technicians so they can run the proper diagnostics. You can do so by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
However, we are confident your unit will work great for many years to come!
It's normal to hear certain sounds during this unit's operation, we recommend visiting the following article to be more familiar with said sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011.
If the sounds your unit is making are unusual, we recommend scheduling service with one of our technicians so they can run the proper diagnostics. You can do so by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm.
However, we are confident your unit will work great for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Well made product
on May 2, 2025
Posted by: RoyP2
from St Louis
I'm very happy with the ease of use of this laundry center. I like the way the washer rings most of the moisture from clothes so that the dryer doesn*'t have to work as hard. Overall, I'm happy I chose this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on June 8, 2025
Posted by: Evie Evie
I wouldn’t change a thing about this appliance. I am short with back problems. No more standing on my tiptoes to get laundry out of washer and no more sore ribs while pulling clothes out to put in dryer. Plus no more bending over so far to put clothes in dryer or getting them out. I no longer dread doing laundry! Very happy with our purchase of the stacked washer & dryer. Like I said, it’s perfect!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Loud
on June 17, 2025
Posted by: wynapt
from SC
this machine is very loud...unfortunate bc the apartment walls are thin and you can hear it
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Diego, GE_Appliances, June 18, 2025
We would like to provide some help regarding the sound level of your unit. We recommend checking that the unit is leveled correctly on an even floor. If needed, you can adjust the leveling legs by following the steps on page 17 of the installation manual here:
https://products-salsify.geappliances.com/image/upload/s--yCqqU5HR--/3478b211ed1dc86a7b4f223ab30beb245cd9dbd5.pdf
Additionally, you can remove any remaining shipping material by tilting the appliance sideways and removing the foam shipping pads by pulling at the sides and breaking them away from the appliance legs. Be sure to remove all foam pieces around the legs.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--yCqqU5HR--/3478b211ed1dc86a7b4f223ab30beb245cd9dbd5.pdf
Additionally, you can remove any remaining shipping material by tilting the appliance sideways and removing the foam shipping pads by pulling at the sides and breaking them away from the appliance legs. Be sure to remove all foam pieces around the legs.
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at:
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product
on July 27, 2025
Posted by: Kylebbb
from Connecticut
Terrible product, we got the first one and it was defective, the replacement unit, also defective! It has been 3 weeks without laundry, which is hard with a young child. We expected so much more from GE as I have other older GE appliances. Never purchasing another GE product again, in fact, I am getting rid of all other GE appliances after this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, August 5, 2025
We're sorry to hear about your laundry unit needing to be replaced. We'd like to help out with this. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features!
on July 30, 2025
Posted by: Virtual1
from Maryland
The performance is great, fast drying cycles that leaves my clothes feeling dry and warm.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
No quality
on September 7, 2025
Posted by: Awful Quality
Exactly 3 years old and the mother board went. How can GE validate this? GE has been around a long time and I feel like the quality and durability has gone out the door. Unacceptable repair cost of almost 50% of the appliance value.
Response from geappliances.comBy Diego, GE_Appliances, September 9, 2025
We want to help you with your unit's control board, we recommend calling our Bodewell team at 833-426-3393.
Written by a customer while visiting geappliances.com
Customer Rating
1
horrible
on October 11, 2025
Posted by: Keuly
What I don't like is every load of light clothes or sheets come out with black marks on it. This is the second one I owned and I will never buy another one. I put a down full length coat in it and it pulled the connection right out of the wall!!! I will NEVER buy another GE product. And I owned GE product for over 46 years.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 14, 2025
We are happy to provide guidance with this unitized washer/dryer. Black marks on clothing may be the result of clothing rubbing between the dryer drum and drum slides. This may occur if the dryer drum slides are worn or a felt seal is mispositioned or defective. This requires a repair to fix the situation. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com