Customer reviews from geappliances.com
GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Average customer rating
3.2
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
26
4 Stars
4
3 Stars
5
2 Stars
6
1 Star
19
53%of customers recommend this product.
(
27 out of
51)
Customer Reviews for GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Customer Rating
5
Good value
on January 10, 2023
Posted by: Paul D F
from Del Haven, N. J.
Quality product, great value. Previous GE product lasted long time.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy
on February 8, 2023
Posted by: Redhawk67
from Pennsylvania
The wash cycle is noisy and the spin cycle is worse. How am I to know if this unit is defective or if this noise is normal? I would post a video but you can only post pictures. I was looking forward to having this all in one unit only to be disappointed with this recent purchase.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 9, 2023
Hi there,
Thank you for choosing GE Appliances. We sincerely apologize for the experience you're having with your unit.
In the following article, there is a list of normal sounds and noises you may hear during typical washer operation of the following laundry centers (unitized washer/dryer):
https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011
Your satisfaction is important to us and we hope this information helps. We truly appreciate you choosing GE Appliances for your home.
Again, thank you for the feedback. Have a great day. - Tierra@GEA
Thank you for choosing GE Appliances. We sincerely apologize for the experience you're having with your unit.
In the following article, there is a list of normal sounds and noises you may hear during typical washer operation of the following laundry centers (unitized washer/dryer):
https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011
Your satisfaction is important to us and we hope this information helps. We truly appreciate you choosing GE Appliances for your home.
Again, thank you for the feedback. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I always wanted one!
on May 29, 2023
Posted by: Deed17
from Boise
It’s perfect for my tiny mud room and works great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on June 3, 2023
Posted by: Noname123431
Good product and the customer service is outstanding
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Not well made, not worth the money
on October 10, 2023
Posted by: Wendy Vickey
from Rehoboth MA
Terrible. We have had our machine for 6 months and we are already on our second repair. The dryer belt has broken twice and we are NOT over filling the machine. A pair of jeans and several tshirts shouldn't be too much to wash at a time.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEAppliances, October 10, 2023
Greetings! Thank you for leaving us a review. We are so sorry to hear of the issues you have experienced with your new washer/dryer. We know the apprehension this causes, and we are confident that our technicians will get these issues resolved. We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the large capacity of the washer and dryer
on October 17, 2023
Posted by: Stevens66
from Oklahoma
I’ve always wanted a stackable, washer and dryer, but after having a front loader for years, I was very disappointed with them.
After checking the ratings I decided to go with this unit because I prefer a standard washer with an agitator…. I am amazed on the size and capacity of the washer and dryer seems to be a lot bigger than the others I have previously owned!
I love the extra room I have in my laundry room as well!! Overall I’m Very happy with my purchases
After checking the ratings I decided to go with this unit because I prefer a standard washer with an agitator…. I am amazed on the size and capacity of the washer and dryer seems to be a lot bigger than the others I have previously owned!
I love the extra room I have in my laundry room as well!! Overall I’m Very happy with my purchases
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, October 27, 2023
Hello,
We truly appreciate you choosing GE Appliances for your home. Congratulations on the new washer and dryer set!
Laundry is such a big part of our lives and having a laundry set that fits your needs is important, so we’re very happy to hear that you’ve been enjoying your new unitized washer and dryer. We’re thrilled that it fits so well in your space, and having a large capacity is always excellent for so many reasons.
We hope you enjoy your new washer for many years to come. Happy cleaning! -Charlie@GEAppliances
We truly appreciate you choosing GE Appliances for your home. Congratulations on the new washer and dryer set!
Laundry is such a big part of our lives and having a laundry set that fits your needs is important, so we’re very happy to hear that you’ve been enjoying your new unitized washer and dryer. We’re thrilled that it fits so well in your space, and having a large capacity is always excellent for so many reasons.
We hope you enjoy your new washer for many years to come. Happy cleaning! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Large capacity.
on January 2, 2024
Posted by: GE20232024
from FL
Large capacity. Product works well so far. Replaced a 20 year old laundry center.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Consumer
on March 6, 2024
Posted by: Al J 55
from newark, delaware
I am so disappointed in GE, an American manufacturer for decades, you should be ashamed to put this product out to your fellow citizens. Im sure the CEO, CFO, COO, etc are making their huge salaries, while you look for the cheapest possible labor and parts that you stick your customers with. I bought the first one it didnt switch from wash to other cycles, they sent a replacement and the support bracket for washer cylinder fell off on first use. Who is in charge of quality control? Fire them immediately!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 7, 2024
We are extremely sorry to hear of your experience with your new washer and dryer. We are more than happy to help, and we recommend scheduling service with one of our certified technicians to ensure this part is properly installed. . You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com