Customer reviews from geappliances.com
GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Average customer rating
3.1
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
29
4 Stars
6
3 Stars
5
2 Stars
7
1 Star
26
52%of customers recommend this product.
(
32 out of
61)
Customer Reviews for GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Customer Rating
1
LOUD LOUD AND MORE LOUD
on July 22, 2024
Posted by: INCOMPETENT
This product is AWFUL! do not buy it! very loud! i replaced a 20 year old one that didnt make half the noise thi sone does. STAY AWAY. There are other makes and models - go elsewhere!!
Response from geappliances.comBy Michael, GE_Appliances, July 24, 2024
We only want the best from our appliances, and to find out you’ve been concerned about the noises you’re experiencing from your unitized laundry setup is not something we want to hear. We want to help. We suggest checking out the article below for information on the sounds you’ll hear from our unitized washer/dryers.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011
If none of that helps, or if you believe the noise you’re hearing is much louder than can be considered normal, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=36011
If none of that helps, or if you believe the noise you’re hearing is much louder than can be considered normal, we recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer and dryer!
on June 24, 2024
Posted by: OlympianZeus
from Grand Junction, CO
This is an awesome washer dryer combo! Would highly recommend
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It is what it is
on June 22, 2024
Posted by: Simple man 401
from Atlanta
Just like advertised. A little loud, but I expected that it would be.
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst washer ever
on June 7, 2024
Posted by: Timc5206
from Berlin, MD
Worst washer ever! Water saving feature saves so much water, half of the items that come out do not even get wet and the detergent remains in the washer. Washer does not have an agitator, so clothes lay in the bottom of washer and barely move. Also there's no fabric softener dispenser. The old style combo was much better.
Response from geappliances.comBy Michael, GE_Appliances, June 10, 2024
We hate to hear that you’ve been less than impressed with your new washing machine due to a lack of agitator, no fabric softener dispenser, and low water levels. Allowable water levels for washing machines have changed over time, and the article below goes into a bit more detail.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008
Washing machines with an infusor instead of an agitator can still give an excellent wash, and we suggest taking a look at this next article for tips to help you get the most out of your machine.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17423
Fabric softener dispensers can make things easier, and we’ll be sure to forward your suggestion that one be added to these models to our product team for consideration. In the meantime, you can check out this next link for tips on when to add fabric softener.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34897
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38008
Washing machines with an infusor instead of an agitator can still give an excellent wash, and we suggest taking a look at this next article for tips to help you get the most out of your machine.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17423
Fabric softener dispensers can make things easier, and we’ll be sure to forward your suggestion that one be added to these models to our product team for consideration. In the meantime, you can check out this next link for tips on when to add fabric softener.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34897
Written by a customer while visiting geappliances.com
Customer Rating
1
Consumer
on March 6, 2024
Posted by: Al J 55
from newark, delaware
I am so disappointed in GE, an American manufacturer for decades, you should be ashamed to put this product out to your fellow citizens. Im sure the CEO, CFO, COO, etc are making their huge salaries, while you look for the cheapest possible labor and parts that you stick your customers with. I bought the first one it didnt switch from wash to other cycles, they sent a replacement and the support bracket for washer cylinder fell off on first use. Who is in charge of quality control? Fire them immediately!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 7, 2024
We are extremely sorry to hear of your experience with your new washer and dryer. We are more than happy to help, and we recommend scheduling service with one of our certified technicians to ensure this part is properly installed. . You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Awful Machine. Don't Buy Save Yourself Grief
on January 17, 2024
Posted by: Disgusted with Product
Terrible machine. Was broken when delivered & leaked everywhere. Terrible noise. No visible time slot to see where it is in cycle. It is an awful product.
Response from geappliances.comBy Adrian, GE_Appliances, January 25, 2024
Greetings! Thank you for leaving us a review. We are extremely sorry to hear that your washer/dryer was delivered broken and was leaking. This is definitely in no way the consumer experience that we strive for. This appliance does not have a digital display to show where the unit is in the cycle. We are so sorry that this unit has not lived up to your expectations, and we encourage you to schedule service with one of our technicians to get this leaking issue resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Large capacity.
on January 2, 2024
Posted by: GE20232024
from FL
Large capacity. Product works well so far. Replaced a 20 year old laundry center.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the large capacity of the washer and dryer
on October 17, 2023
Posted by: Stevens66
from Oklahoma
I’ve always wanted a stackable, washer and dryer, but after having a front loader for years, I was very disappointed with them.
After checking the ratings I decided to go with this unit because I prefer a standard washer with an agitator…. I am amazed on the size and capacity of the washer and dryer seems to be a lot bigger than the others I have previously owned!
I love the extra room I have in my laundry room as well!! Overall I’m Very happy with my purchases
After checking the ratings I decided to go with this unit because I prefer a standard washer with an agitator…. I am amazed on the size and capacity of the washer and dryer seems to be a lot bigger than the others I have previously owned!
I love the extra room I have in my laundry room as well!! Overall I’m Very happy with my purchases
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, October 27, 2023
Hello,
We truly appreciate you choosing GE Appliances for your home. Congratulations on the new washer and dryer set!
Laundry is such a big part of our lives and having a laundry set that fits your needs is important, so we’re very happy to hear that you’ve been enjoying your new unitized washer and dryer. We’re thrilled that it fits so well in your space, and having a large capacity is always excellent for so many reasons.
We hope you enjoy your new washer for many years to come. Happy cleaning! -Charlie@GEAppliances
We truly appreciate you choosing GE Appliances for your home. Congratulations on the new washer and dryer set!
Laundry is such a big part of our lives and having a laundry set that fits your needs is important, so we’re very happy to hear that you’ve been enjoying your new unitized washer and dryer. We’re thrilled that it fits so well in your space, and having a large capacity is always excellent for so many reasons.
We hope you enjoy your new washer for many years to come. Happy cleaning! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com