Customer reviews from geappliances.com
GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Average customer rating
3.1
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
22
4 Stars
4
3 Stars
5
2 Stars
5
1 Star
19
51%of customers recommend this product.
(
24 out of
47)
Customer Reviews for GE - 3.8 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer Laundry Center with Long Vent Drying - White
Customer Rating
1
Not true stainless steel
on September 10, 2021
Posted by: RunnerChick86
from West Palm Beach, FL
The washer is brand new yet the inside of the basket is rusted and is causing brown stains on my white laundry. How is it than an appliance designed to operate with water is so quick to rust?! I would not recommend this washer to anyone because it is clearly not true stainless steel. In order to use the washer, I have to clean it with vinegar or else my clothes are ruined; I’ve been forced to hand wash my white shirts. Absolutely terrible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, September 13, 2021
Hello - Thanks for your feedback. We are sorry the stainless steel basket of your washer has rust. Surface rust on the sidewalls of stainless steel baskets may be caused by particulates in the water. This type of surface rust can be cleaned off and in some cases prevented by following the cleaning instructions below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35903
We hope this helps.
Olga@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=35903
We hope this helps.
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great appliance!
on September 29, 2024
Posted by: The Bello
from Florida
Amazing for small spaces! Excellent for my all family. Thank you so much.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Unreliable
on March 14, 2019
Posted by: avm808
from St Louis
Our unit is less than 6 years old and has required minor and major service 3x. Ranging from belt replacement to a new motor. Our household does not use the washer/dryer excessively, and we regularly clean the unit. Very disappointed in the reliability. When it works, it is fine.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy SHARONatGE, GE_Appliances, March 15, 2019
Hello am808 - Thank you for taking the time to write a review on your unitized washer/dryer. We are very sorry to hear of your experience. Your comments are important to us and we appreciate your feedback. As we always strive to improve our products for our customers, we will be sure to share your comments with our engineering staff. Thanks for buying GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Compact, Modern, Space & Energy-Saving....Performs
on March 19, 2019
Posted by: Maurice55
from Columbus, OH
At first, I was skeptical about this washer / dryer unit, because I had one similar during my college years, over two and a half decades ago.
Not to worry though, because it works perfectly every time.
My clothes are always clean. Even bulky comforters and linens.
Had many improved features and does an excellent job.
The water temperatures, length of cycles, and the dryer is powerful as well.
Not to worry though, because it works perfectly every time.
My clothes are always clean. Even bulky comforters and linens.
Had many improved features and does an excellent job.
The water temperatures, length of cycles, and the dryer is powerful as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Arrived broken and sent it back.
on April 22, 2019
Posted by: anpansan
from Walnut Creek, CA
This machine arrived broken and I had to make another trip to the store where I bought it to report on the problem. I made a video of the very loud, metal banging noises and squeeking sounds during the spin cycle. The sales person arranged for the broken one to be picked tomorrow and a new one to be delivered in its place. All in all, poor quality control.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, April 24, 2019
Hello! Thank you for taking time to write a review on your unitized washer/dryer. We're sorry to hear of your experience. Although we do not anticipate that you will have any issues with your new model, please don't hesitate to reach out to us on the “contact us” link on our www.geappliances.com website if any questions or concerns come up. Thanks for choosing GE Appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Fantastic Value
on May 1, 2019
Posted by: BeanTown617
from BOSTON, MA
I just had this machine installed in my place and it’s been great! It’s incredibly sturdy, quiet and easy to use. Literally no complaints!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Too Loud!
on March 5, 2021
Posted by: Lynn2021
from Surfside Beach SC
Thought I made a great choice at first. However, the washer is REALLY loud and not much water fills up on the large setting. I thought it was defective!
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 9, 2021
Hello Lynn2021. We are sorry to hear that you feel this way about your washer. The washers today make different nosies then you may have been use to with your old washer. GE Appliances washer models meet or exceed the latest energy and water efficiency requirements. Therefore, you may notice that your washer fills with less water than your prior model did. This is normal. GE Appliances washers are designed for and are thoroughly tested using modern water levels and will provide the exceptional cleaning you have come to expect from GE Appliances. We hope this helps you out and lessen the frustration. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Mrs
on September 13, 2021
Posted by: Betty8689
from Bellevue
I am very happy with the performance and the easy to understand all the controls.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com