Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,561 Reviews)
Rating breakdown 12,561 reviews
5 Stars
11,909
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
5
Easiest setup ever but DHCP inflexible
on May 29, 2019
Posted by: Anonymous
I have 1 Orbi with 2 satellites and wifi coverage is now great in our home and noticeably faster than with the Cisco predecessor. Setup was a breeze -- working within 5 minutes. I have only one complaint. Even if you pick a class B IPv4 address, DHCP on the Orbi will only let you have a 24-bit mask (i.e. 255.255.255.0 or 254 devices) for DHCP. Now that is enough for most homes. But when you have smart light bulbs, smart thermostats, Alexa controlling everything, and a large family with a host of wireless devices, I can see the day soon when 254 IP addresses will not be enough. So why not let me use a private class B space and have DHCP have at least a /23 space (500+ IP addresses)? Netgear, please add some flexibility to your DHCP. Other than that, I'm a big fan! And I love the integration with Circle to put some granular permissions / constraints on my wireless users.
Written by a customer while visiting netgear.com
Customer Rating
3
It's an amazing product
on May 29, 2019
Posted by: Tony85394
We have an unusual house, stone walls 18" thick and lots of stucco as well. The network provider's wifi barely covered 2 rooms. After installing ORBI I have it through out the house. It's a modern day miracle.
Written by a customer while visiting netgear.com
Customer Rating
3
Limited speaker functionality
on December 2, 2020
Posted by: Elisabeth
Gender:Female
Length of ownership:1 week
Great sound quality and works nicely for the internet reach in the house, but wish it had Bluetooth and/or connected to Sirius.
I bought it for work, and I listen to SiriusXM during the day. But it doesn't Bluetooth nor can it connect to SiriusXM via the app.
Otherwise, it is a nice device.
Otherwise, it is a nice device.
I would recommend this to a friend!
Response from netgear.comBy Consumer Affairs, December 3, 2020
Hi Elisabeth,
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
“Pandemic era must have WiFi System”
on December 5, 2020
Posted by: Poshkai
In these unprecedented “stay at home” orders in place where work from home and online school becomes a new norm for every student, it’s very important that you choose the most trusted name in the networking business, Netgear . We’ve always relied on Netgear for years to fulfill our WiFi and networking requirements. Since I have 3 sons (2 in university and 1 in elementary school) who are quarantined with me at home and need a 24/ 7 reliable WiFi system, we’ve opted to invest on an Orbi WiFi system. This means that any nook and corner of our home can address any internet connection requirement that they demand; plus giving me some much needed Alexa enabled companion while relaxing with some music or keeping updated with all my to-do lists for the day...without hearing any of my sons complaining that they got kicked out of their online classes because of an unreliable internet system. Thank you, Netgear, for another innovative connection!
Written by a customer while visiting netgear.com
Customer Rating
5
Great product, highly reccommend!
on December 7, 2020
Posted by: RizS
We have a 3500sq foot home with about 10-15 devices connected depending on the time of day. We needed a whole home mesh system as we had to switch routers in different parts of the house. Tried the Linksys velop for a while, which worked ok for a while but was frustrating, slow and the satellites ( i needed 2 satellites vs 1 satelite with netgear Orbi), had to be reset frequently when the network slowed down. Not an issue any longer and no downtime. Love the system and highly recommend. Not a techie but without enough knowledge to set it up.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast, secure and easy
on December 15, 2020
Posted by: Ron Lig
Before using Netgear I was not able to get internet in many parts of my home. Even with other brands network extenders it was more of a hit or miss. It was more hassle to use the extenders then to just move into my wifi area. After hooking up the netgear products all the issues were resolved.
Written by a customer while visiting netgear.com
Customer Rating
3
Decent, but no Ethernet backhaul
on December 15, 2020
Posted by: JJustin
I bought this on the mistaken assumption that this outdoor extender would have an ethernet backhaul option like the other Orbi satellites that I have. I was mistaken. Only wireless backhaul, which significantly limits placement options. I had even had an ethernet cable run to the intended outdoor location for this unit, only to find out that there's no ethernet port! I strongly suggest that Netgear add an Ethernet port to provide for a consistent experience across Orbi satellites and extenders.
Response from netgear.comBy Consumer Affairs, December 17, 2020
Hi JJustin,
Thank you for the feedback. We will forward your suggestions to our development team. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for the feedback. We will forward your suggestions to our development team. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Flawless
on January 25, 2021
Posted by: vwwoody
I received the routers at noon via fedex and we were up and running by 12:30. Easy, precise and fast.The app allowed me to keep our same network name and password easily to make the transition flawless. The range of the wifi covers our entire property. They are aesthetically pleasing. A great product.
I would recommend this to a friend!
Written by a customer while visiting netgear.com