Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,561 Reviews)
Rating breakdown 12,561 reviews
5 Stars
11,909
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
1
Do not buy.
on February 16, 2021
Posted by: Guybrush
Length of ownership:1 year or longer
I bought the router in Feb 2019. Installation was simply and straightforward. The router worked well for 2 years. Unfortunately, 2 years exactly after the installation, the internet port on the main hub stopped working. I understand that the product comes with a one-year warranty, but considering how much this router costs, it should not fail within such a short period. I have done alot of home automation installation and am quite capable with technology and networks. All necessary troubleshooting was done beforehand to confirm that it was the internet port on the main hub that was at fault. Having called NETGEAR, they are simply repeating that the system is out of warranty. Save your money and go for an Asus router, many have 2-years warranty. At least that's a start.
No, I would not recommend this to a friend.
Response from netgear.comBy Consumer Affairs, February 22, 2021
Hi Guybrush,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Very good system
on April 22, 2021
Posted by: Nate
So far it’s been good. Replaced my Arris modem WiFi which was giving me terrible WiFi throughout the house. Haven’t had any WiFi stalls since adding it. I use spectrum internet.
Written by a customer while visiting netgear.com
Customer Rating
5
Impressive Performance
on April 28, 2021
Posted by: Anonymous
Old WIFI network in a two-level condo did not provide good coverage with a WIFI extender. Orbi provides 10 times the speed and complete coverage throughout. Great product! Simple setup.
Written by a customer while visiting netgear.com
Customer Rating
1
Freedom, range and clarity
on June 3, 2021
Posted by: Anonymous
So happy with our Orbi. It’s given us freedom to be anywhere in the house or yard and not be stopped because of being out of range. Freedom encapsulates what we were given.
Written by a customer while visiting netgear.com
Customer Rating
5
My first Mesh router!
on October 24, 2021
Posted by: Paul Satoh
I bought Orbi from Staple when I had an issue of quality of signals in the second floor using the old Netgear66 (Night Hawk) router. This is my first Mesh router experience and this unit came with two transmitters. Installation using my cellphone was rather convoluted but it worked OK. After installation, I had excellent reception in the second floor as well as in my basement. The internet speed on the main floor was down-load (124 Mbps) and upload (24 Mbps). The router comes with Armor security app which they claim to protect the router from threats but it is very intrusive. So far Armor appears to work well with the router. If you buy a new router, I definitely recommend a Mesh router as it provide a wide area with good quality of signal.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on November 26, 2021
Posted by: Mark Nakano
Easily reliable. You can tell that there is a big difference when using for your house
Written by a customer while visiting netgear.com
Posted by: dean weber
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
it appears to be a well made unit. for me right now it does have the desired effect. i have a metal building beside the house and i know that is the problem just having trouble finding the right location for this outdoor unit
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: Triac
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Functionally, it works great and was easy to add to the Orbi network (I'm using it as a satellite). The only gripe I have is the form factor. It was more designed for setting it outside versus mounting it outside (mounting is possible with the included bracket). I would have liked a more industrial design for wall mounting and an internal power supply.
I would recommend this to a friend!
Written by a customer while visiting netgear.com