Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,573 Reviews)
Rating breakdown 12,573 reviews
5 Stars
11,920
4 Stars
461
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
1
Cannot Access Router
on January 6, 2021
Posted by: tri_semco
Gender:Male
Length of ownership:3 months
I bought this router about 3 months ago. It works fine as WIFI router. Now i want to connect to Orbi router to configure it so that only certain devices can connect to it. I tried everything I could but it does not connect. I talked to Tech support in India and he does not know how either. Go online again trying to get different tech support. While chatting, she just left the chat. Bad bad support.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
2
satellite died
on March 27, 2020
Posted by: Gizmo07
Gender:Male
Length of ownership:1 year or longer
bought this system for my cameras 18 months ago and the satellite doesn't work, the ring light stays white and the sync button does nothing. for this price i would've thought it would last longer.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, March 27, 2020
Hello,
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you,
NETGEAR Team
Your new product comes with one-year warranty and 90 days of complimentary tech support. To extend your coverage further and get access to knowledgeable experts for your product, purchase an Extended Warranty or Extended Warranty and Support plan within 90 days of product purchase.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
does not work
on February 20, 2020
Posted by: Joshua
it would be an extremely nice product but it does not work with wifi 6!!!!! should make one that is and can plug an ethernet cord in as well for best wifi outside
Response from netgear.comBy NETGEAR Team, February 21, 2020
Hi Joshua,
The RBS50Y should work in extender mode with your Wifi 6 router. I have attached a resource that will help:
https://kb.netgear.com/000060131/How-do-I-set-up-my-Orbi-Outdoor-Satellite-in-Extender-Mode
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
The RBS50Y should work in extender mode with your Wifi 6 router. I have attached a resource that will help:
https://kb.netgear.com/000060131/How-do-I-set-up-my-Orbi-Outdoor-Satellite-in-Extender-Mode
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
Not worth the money
on March 6, 2020
Posted by: Tee C
Gender:Male
Length of ownership:1 month
I bought an RBK50 mesh only to find out you cannot buy a satellite for it in the entire country of Australia. What's the point in purchase a mesh network system if you cant upgrade it by adding a satellite?
They also removed the ability to have a separate 2.4g and 5g network using different names.
I would give the Netgear Orbi system a miss when looking for a new router.
Response from netgear.comBy NETGEAR Team, March 9, 2020
Hello,
I have linked additional information to the Orbi product availability in your region.
https://www.netgear.com.au/orbi/products.aspx
I have linked additional information to the Orbi product availability in your region.
https://www.netgear.com.au/orbi/products.aspx
Written by a customer while visiting netgear.com
Posted by: Not compatible w/ AX4200
Verified Purchase:Yes
It did not work with my Orbi AX4200, I was told it would and when I called again for assistance, I was advised it was not compatible .
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
4
Orbi Extender is Awesome!
on February 24, 2020
Posted by: Anonymous
Quickly extended WiFi to from the house to our detached garage and mother in law suite. Setup was easy and so far, I have had no issues.
Written by a customer while visiting netgear.com
Customer Rating
5
orbi outdoor expansion mesh wifi
on May 6, 2020
Posted by: theodore jekums
it was easy to install and works very well to improve my signal to my casita 40 ft from my main house.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing product
on July 6, 2020
Posted by: Movtive
Gender:Male
Length of ownership:1 month
Me in my family we are so happy about the new system that we buy
I would recommend this to a friend!
Written by a customer while visiting netgear.com