Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,561 Reviews)
Rating breakdown 12,561 reviews
5 Stars
11,909
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
1
does not work
on February 20, 2020
Posted by: Joshua
it would be an extremely nice product but it does not work with wifi 6!!!!! should make one that is and can plug an ethernet cord in as well for best wifi outside
Response from netgear.comBy NETGEAR Team, February 21, 2020
Hi Joshua,
The RBS50Y should work in extender mode with your Wifi 6 router. I have attached a resource that will help:
https://kb.netgear.com/000060131/How-do-I-set-up-my-Orbi-Outdoor-Satellite-in-Extender-Mode
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
The RBS50Y should work in extender mode with your Wifi 6 router. I have attached a resource that will help:
https://kb.netgear.com/000060131/How-do-I-set-up-my-Orbi-Outdoor-Satellite-in-Extender-Mode
If you need further assistance, please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
2
Not worth the money
on March 6, 2020
Posted by: Tee C
Gender:Male
Length of ownership:1 month
I bought an RBK50 mesh only to find out you cannot buy a satellite for it in the entire country of Australia. What's the point in purchase a mesh network system if you cant upgrade it by adding a satellite?
They also removed the ability to have a separate 2.4g and 5g network using different names.
I would give the Netgear Orbi system a miss when looking for a new router.
Response from netgear.comBy NETGEAR Team, March 9, 2020
Hello,
I have linked additional information to the Orbi product availability in your region.
https://www.netgear.com.au/orbi/products.aspx
I have linked additional information to the Orbi product availability in your region.
https://www.netgear.com.au/orbi/products.aspx
Written by a customer while visiting netgear.com
Posted by: Not compatible w/ AX4200
Verified Purchase:Yes
It did not work with my Orbi AX4200, I was told it would and when I called again for assistance, I was advised it was not compatible .
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
4
Orbi Extender is Awesome!
on February 24, 2020
Posted by: Anonymous
Quickly extended WiFi to from the house to our detached garage and mother in law suite. Setup was easy and so far, I have had no issues.
Written by a customer while visiting netgear.com
Customer Rating
5
orbi outdoor expansion mesh wifi
on May 6, 2020
Posted by: theodore jekums
it was easy to install and works very well to improve my signal to my casita 40 ft from my main house.
Written by a customer while visiting netgear.com
Customer Rating
5
Amazing product
on July 6, 2020
Posted by: Movtive
Gender:Male
Length of ownership:1 month
Me in my family we are so happy about the new system that we buy
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Posted by: JHendo
Verified Purchase:Yes
It did nothing to extend my wifi to the outside devices.
Written by a customer while visiting netgear.com
Customer Rating
1
Can't stay connected
on June 28, 2020
Posted by: AwfulProduct
Gender:Male
My family bought this expecting it to be amazing, but it constantly drops its internet signal, and doesn't broadcast its wifi signal consistently, sometimes making it impossible to even find the signal. Could be a defective unit, but we are not happy with it.
Also, unrelated, Netgear, add an "other" and/or "prefer not to say" choice for the REQUIRED "What is your gender?" question in order to leave a comment, or make the question optional, like the last three questions. There isn't a viable choice for me. I chose "Male" only because it forces a very uncomfortable BINARY gender choice as a requirement to leave a comment.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, June 29, 2020
Hello,
Thank you for your review of your Orbi. We understand that you have been having issues with the connectivity and we would like to invite you to reach out to us at Netgearteam@netgear.com so we can look into support opportunities with you.
And thank you for your note about the gender question. I will check on this requirement and have the question updated.
Thank you.
Thank you for your review of your Orbi. We understand that you have been having issues with the connectivity and we would like to invite you to reach out to us at Netgearteam@netgear.com so we can look into support opportunities with you.
And thank you for your note about the gender question. I will check on this requirement and have the question updated.
Thank you.
Written by a customer while visiting netgear.com