Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,561 Reviews)
Rating breakdown 12,561 reviews
5 Stars
11,909
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
2
Not compatible with any Wifi 6 system
on May 23, 2020
Posted by: Russwi
Gender:Male
Length of ownership:1 month
I bought this to use with an existing Orbi Wifi Mesh system. It will not work with any Wifi 6 router including Orbi Mesh 6 system. It took me 2 calls to Netgear to get help before the tech noted that it would not work with any Wifi 6 router.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, May 26, 2020
Hi Russwi,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your extender. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your extender. Many helpful resources can be found on our support pages.
If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Fast
on April 3, 2020
Posted by: Greg Fishback
I've been in IT for 30 years and I think this was the simplest, most intuitive setup I've ever done. Mesh configured 2 networks AND public wi-fi in less than an hour. Primary network was up and 2nd unit synced in less than 15 min. I can't say I miss the local telnet interface of old...
Written by a customer while visiting netgear.com
Customer Rating
1
5 months old and having terrible issues
on August 3, 2020
Posted by: Drifter
I give up with Netgear products. I spent a lot to get this after reading what they said it could do. Worked okay for about 4 months. Now I’m so frustrated it’s time to buy a different brand.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, August 6, 2020
Hello Drifter,
You should not be experiencing connectivity issues with your RBK752. please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
You should not be experiencing connectivity issues with your RBK752. please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
1
Does not work with Orbi 6 mesh
on May 14, 2020
Posted by: JVCIV
Gender:Male
Length of ownership:1 week
The rating is based on my desire to use it with an Orbi 6 mesh system. I just bought a RBK 852 System up and Running and bought the AC3000 (RBS50Y) as an outdoor satellite for my back yard. FYI, These are not compatable and I am on customer suevice right now returning it. The AC 3000 or RBS50Y does not work with any router.
Response from netgear.comBy NETGEAR Team, May 15, 2020
Hi JVCIV,
The RBS50Y is able to connect in extender mode, but will not work as a satellite due to a change in technology.
Thank you.
Netgear Team
The RBS50Y is able to connect in extender mode, but will not work as a satellite due to a change in technology.
Thank you.
Netgear Team
Written by a customer while visiting netgear.com
Customer Rating
5
GREAT WiFi! Highly recommend
on June 2, 2020
Posted by: Stella
Gender:Female
Length of ownership:1 year or longer
I have the Orbi RBK50 WiFi system and it's GREAT WiFi. Super fast WiFi and it covers my entire home even the backyard, garage and driveway. Never have any issues even when many family members are all online at the same time. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1
Constantly freezes
on July 31, 2020
Posted by: Mad customer
Gender:Male
Length of ownership:6 months
I can hardly play 1 game without freezing once it’s so bad
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, August 3, 2020
Hello.
If you have experienced slow speeds with your Orbi we will be happy to help. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
If you have experienced slow speeds with your Orbi we will be happy to help. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Posted by: Nonenone
Verified Purchase:Yes
Very disappointed that it didn’t work with my Orbi rbr750 in Orbi mode or as an extender.!I really need an outdoor satellite!!! Please make one!!!
Response from netgear.comBy Consumer Affairs, May 19, 2022
Hi Nonenone,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. The RBS50Y is compatible to use with Orbi WiFi 5 Routers and Systems. An example of such would be RBK50: https://www.netgear.com/home/wifi/mesh/rbk50/.
Currently there is not an Outdoor Satellite compatible with the RBR750, we will forward your suggestion to our Engineering Team. We also invite you to visit our Idea Exchange Community Forum page where further consideration on suggestions can also be made: https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. The RBS50Y is compatible to use with Orbi WiFi 5 Routers and Systems. An example of such would be RBK50: https://www.netgear.com/home/wifi/mesh/rbk50/.
Currently there is not an Outdoor Satellite compatible with the RBR750, we will forward your suggestion to our Engineering Team. We also invite you to visit our Idea Exchange Community Forum page where further consideration on suggestions can also be made: https://community.netgear.com/t5/Idea-Exchange-For-Home/idb-p/idea-exchange-for-home.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Not worth the money
on July 16, 2020
Posted by: Kalin Genov
Gender:Male
Length of ownership:6 months
Restarts at least 3 times a day. Not reliable at all. Do not recommend this product.
Response from netgear.comBy NETGEAR Team, July 16, 2020
Hi Kalin,
Your Orbi should not be restarting. You can try to reset it using this resource. https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Your Orbi should not be restarting. You can try to reset it using this resource. https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Written by a customer while visiting netgear.com