Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,561 Reviews)
Rating breakdown 12,561 reviews
5 Stars
11,909
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
3
difficult to set-up
on September 13, 2024
Posted by: MsScarlet
I had so many problems getting this system to set-up. Three times I had to start over, Re-setting the network, putting in user names and password and waiting
Response from netgear.comBy netgear, netgear, September 16, 2024
Hi MsScarlet,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with setting yup your RBK50. When experiencing trouble while installing, we recommend visiting this resource: https://kb.netgear.com/000061613/What-should-I-do-if-I-m-having-trouble-installing-my-Orbi-WiFi-System?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with setting yup your RBK50. When experiencing trouble while installing, we recommend visiting this resource: https://kb.netgear.com/000061613/What-should-I-do-if-I-m-having-trouble-installing-my-Orbi-WiFi-System?language=en_US.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Sturdy and reliable
on September 15, 2024
Posted by: Matt
The Orbi and one satellite works well in my old farmhouse. The setup is easy and very reliable and coverage good so far
Written by a customer while visiting netgear.com
Customer Rating
4
Great! Recovering password can be difficult tho
on September 27, 2024
Posted by: Jmora
I bought this a little over a year ago- i heard mixed things about mesh wifi in general, but this Orbi system was one i found in my research that had better reviews. After about a year and a half, it’s been great! I wish the recovery for passwords was easier through net gear though- I had to reset the system and that made it hard to proceed. I got it working though!
Written by a customer while visiting netgear.com
Customer Rating
5
Great Router
on September 28, 2024
Posted by: MatthewO
We've owned a Netgear orbi RBR50v2 mesh router for nearly 2 years and have experience absolutely no errors or problems. The management software is both intuitive and easy to use. This is perhaps the best Netgear device we've ever used.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear mesh systems
on September 29, 2024
Posted by: Ben
I have been experimenting with various mesh systems for my house. I have concluded that the Netgear mesh systems that I am using (RBR750, RBR50,
Written by a customer while visiting netgear.com
Customer Rating
4
Works great until
on October 5, 2024
Posted by: Richard Alexander
I highly depended on this for five years and then it died, so I have a replacement with a used one they don’t maintain support or updates for very long.
Written by a customer while visiting netgear.com
Customer Rating
1
Poor performance
on October 5, 2024
Posted by: Joel Swanton
System is slow and drops wireless connection frequently. Worked OK when it was new. Gradually getting worse.
Response from netgear.comBy netgear, netgear, October 10, 2024
Hi Joel,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speed and connectivity of your wireless network. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speed and connectivity of your wireless network. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Coverage
on October 10, 2024
Posted by: Anonymous
This has been amazing, no more dead zones throughout the house.
Written by a customer while visiting netgear.com