Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,562 Reviews)
Rating breakdown 12,562 reviews
5 Stars
11,910
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
5
Very easy install
on May 30, 2023
Posted by: Anonymous
Very easy to install using the Orbi app, and very fast speeds!
Written by a customer while visiting netgear.com
Customer Rating
5
Great
on May 30, 2023
Posted by: Greg
Overall, works great when you need to boost internet throughout the house
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup and fast wifi
on May 31, 2023
Posted by: C Gockley
Super easy to setup with my cellphone, was done in less than ten minutes. We love the fast wifi speeds! Now because of the mesh system we are able to use our wifi even in the backyard and front yard where other routers didn't reach.
Written by a customer while visiting netgear.com
Customer Rating
2
Gimmicky
on June 1, 2023
Posted by: Anonymous
I frequently get disconnected from the WiFi on my work laptop and then get an error when reconnecting. I have to forget the network then reconnect. Don't have this issue with previous wifi networks.
Response from netgear.comBy Consumer Affairs, June 2, 2023
Hi Simon,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Support
on June 4, 2023
Posted by: Anonymous
Even though we struggled fixing the issues, the reps helped with patience and did everything to ensure satisfaction.. 5 stars
Written by a customer while visiting netgear.com
Customer Rating
5
Great system
on June 4, 2023
Posted by: Deanna Kenney
The Orbi is a great system. I can count on it to work as it's supposed to. I recommend it.
Written by a customer while visiting netgear.com
Customer Rating
5
Great coverage
on June 7, 2023
Posted by: Russell Yeley
We have always had a problem loosing signal on our patio. Now we can sit on the patio and access everything. The tv has also stopped buffering.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and reliable coverage
on June 8, 2023
Posted by: Leslie
I live in a split level house, so this is the perfect system to cover all areas. We love it!
Written by a customer while visiting netgear.com