Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,563 Reviews)
Rating breakdown 12,563 reviews
5 Stars
11,911
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
5
lacking coverage
on January 14, 2023
Posted by: Anonymous
was lacking coverage for some cameras I have in blind spots outside of my home..install the netgear orbi(reconditioned from netgear) and now I am very satisfied with the camera feed.thanks Netgear..rm
Written by a customer while visiting netgear.com
Customer Rating
5
No Skips No Bumps
on January 14, 2023
Posted by: Randy
This Wifi is so much better than what we had. No Skips, No Bumps, lightning fast! Very satisfied, so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Great so far
on January 14, 2023
Posted by: Robert Straub
So far so good. Easy to set up and get going. The satellite was already synced to the router. Easy to use app.
Written by a customer while visiting netgear.com
Customer Rating
3
Works Great (when it works)
on January 15, 2023
Posted by: Sean Stark
Once set up, the speed and range were fantastic. Router and satellite paired seamlessly. But the app didn’t work, and firmware updates required me to manually download and install. Somewhat frustrating that set up wasn’t as seamless as it should be.
Written by a customer while visiting netgear.com
Customer Rating
5
Finally, reliable WiFi
on January 15, 2023
Posted by: John Aalto
I've upgraded my WiFi router many times over the years and have added a range extender, a powerline eithernet connection (to cover my garage), I've used WiFi survey software and experimented with router locations. My system was never stable across our entire house and garage and we have a 2500 sq ft single story home with detached garage, 15 feet from our home. Since installing the Orbi mesh system we finally have achieved consistent, reliable service and only regret we did not try this earlier.
Written by a customer while visiting netgear.com
Customer Rating
5
Finally, reliable WiFi
on January 15, 2023
Posted by: John Aalto
I've upgraded my WiFi router many times over the years and have added a range extender, a powerline eithernet connection (to cover my garage), I've used WiFi survey software and experimented with router locations. My system was never stable across our entire house and garage and we have a 2500 sq ft single story home with detached garage, 15 feet from our home. Since installing the Orbi mesh system we finally have achieved consistent, reliable service and only regret we did not try this earlier.
Written by a customer while visiting netgear.com
Customer Rating
3
the mainOrbi worked fine...but??
on January 16, 2023
Posted by: Robert J.
As i said the main Orbi set up well and was recognized, however trying to get Satilite Orbi working was a falure. I Have tried evry solution, but it does not connect with main Orbi, even though it says its there??
Response from netgear.comBy Consumer Affairs, January 19, 2023
Hi Robert,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US, and also: https://kb.netgear.com/31020/What-do-I-do-if-my-Orbi-router-can-t-find-my-Orbi-satellite.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US, and also: https://kb.netgear.com/31020/What-do-I-do-if-my-Orbi-router-can-t-find-my-Orbi-satellite.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
It really works
on January 16, 2023
Posted by: Jonathan
I was really impressed to see my router signal increase in range around my house. My security cameras were lagging in wifi signal but now are working fine. All my devices have a better signal throughout my house.
Written by a customer while visiting netgear.com