Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,565 Reviews)
Rating breakdown 12,565 reviews
5 Stars
11,913
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
5
Highly recommend
on November 11, 2021
Posted by: Tami Spiezio
I am not tech savvy at all. This was so easy to install. Have wifi in the whole house now!
Written by a customer while visiting netgear.com
Customer Rating
5
Extremely satisfied customer
on November 13, 2021
Posted by: SB
Internet speed throughout the house is amazing. Setup was simple and Orbi app makes it easy to monitor status. I wanted additional devices connected to the router via Ethernet, so connected an inexpensive Netgear switch to add more ports. Works flawlessly.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent product!
on November 13, 2021
Posted by: Jennie
Orbi AC3000 system with satellite is an excellent buy! Well worth the money! Get full signal almost to the stop sign that’s 3 houses down. No issue with connecting and setup was super easy! WiFi calls are clean and clear. Highly recommended!!
Written by a customer while visiting netgear.com
Customer Rating
5
Very Easy to Set Up
on November 14, 2021
Posted by: Seth L
I wish I didn’t wait so long to set up our Orbi. We now have WiFi in the basement so that we can enjoy more of our house.
Written by a customer while visiting netgear.com
Customer Rating
4
Much better connection speed
on November 14, 2021
Posted by: Need for speed
Much better performance and connection speeds over old router. I can now take full advantage of my 200MB service. Video calls are smooth and never dropped. Only downside is struggling to connect older wireless printers. Keeps it from the 5 star rating.
Written by a customer while visiting netgear.com
Customer Rating
4
Great Product
on November 16, 2021
Posted by: Casey D.
We have been using our Orbi system for a few weeks now and it has been great. Wifi signal is strong throughout our 2 story, 2,600sf home as well as outside. I took off one star due to the installation process. The app used for the installation process took a while to complete steps. Some steps would need to be repeated 3 or 4 times before it would accomplish its goal (connection, update, etc). It took me about an hour and a half to get through everything. Once up and running everything has been great though. Much better than the equipment supplied by our internet provider.
Written by a customer while visiting netgear.com
Customer Rating
2
intermittent router service
on November 19, 2021
Posted by: Chester S Walawender
I increased my service to 200mbps and i purchased this system to send my WiFi signal to my office in the basement, but I still get dropped out calls, video and phone.
Response from netgear.comBy Consumer Affairs, November 22, 2021
Hi Chester S Walawender,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
ISPs love blocking
on November 20, 2021
Posted by: thepogcbr900rr
Tried everything even lan/bridging and could NOT get them to work unless coming off ISP router.
Written by a customer while visiting netgear.com