Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,565 Reviews)
Rating breakdown 12,565 reviews
5 Stars
11,913
4 Stars
460
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
5
Great product…easy to use
on September 6, 2021
Posted by: Anonymous
It only took about 10 minutes to set up and I had coverage all over my house with over 500 mbps speeds. Couldn’t be happier with this product.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Setup Equals Fast Speed
on September 6, 2021
Posted by: Rob Z
Replaced my older router which I thought was providing my the beat speed possible until I installed my new mesh system. Setup was very easy and I didn’t have to modify any settings which I had to do on my older router. Speed has doubled throughout the house and parental tools and security are excellent.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Range
on September 6, 2021
Posted by: TBall
Outstanding coverage throughout our 6400 sq ft house.
Written by a customer while visiting netgear.com
Customer Rating
5
Love it!
on September 7, 2021
Posted by: Manish
Better performance than my Verizon Fios router. Great security features. Easy to manage. Very good coverage.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Easy Setup
on September 7, 2021
Posted by: CAR
This is so super simple to setup I would recommend to anyone.
Written by a customer while visiting netgear.com
Customer Rating
4
Excellent upgrade
on September 7, 2021
Posted by: Codi A
Love the mesh system excellent upgrade over my old WiFi system
Written by a customer while visiting netgear.com
Customer Rating
5
Great System
on September 7, 2021
Posted by: Anonymous
The system was easy to install and get setup. The speed and coverage is amazing.
Written by a customer while visiting netgear.com
Customer Rating
2
Devices drop connection
on September 8, 2021
Posted by: Bernie
I set up my system, added all of my devices (~25 devices including IOT), seemed to work great. Within an hour my devices were no longer on the network and I had to reboot them. The next morning i had to reboot the entire system.
Response from netgear.comBy Consumer Affairs, September 8, 2021
Hi Bernie,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
Additionally, we have a firmware update for your RBK50 which was released as recently as 9-6-21: https://www.netgear.com/support/product/RBK50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.3.22
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you: https://kb.netgear.com/000063823/My-wireless-devices-are-disconnecting-from-my-WiFi-network-what-do-I-do?language=en_US.
Additionally, we have a firmware update for your RBK50 which was released as recently as 9-6-21: https://www.netgear.com/support/product/RBK50.aspx#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.3.22
If you need further assistance, you can visit http://support.netgear.com to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com