Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,566 Reviews)
Rating breakdown 12,566 reviews
5 Stars
11,913
4 Stars
461
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
5
Works great. Simple setup
on November 12, 2020
Posted by: Pandian
Quick 5 min setup. Works great, no Wi-Fi drops around the house
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent wifi system
on November 12, 2020
Posted by: Lauren Y.
I was looking for a new WiFi system for a small-large house (eero didn’t work well). The Orbi was fast and easy to connect to.
Written by a customer while visiting netgear.com
Customer Rating
5
Easy setup, Orbi app works great
on November 12, 2020
Posted by: Sherry Geary
Orbi 5 was easy to setup, love the app to view connections,speed etc.
Written by a customer while visiting netgear.com
Customer Rating
5
Super fast streaming!!
on November 12, 2020
Posted by: Anonymous
I recently upgraded my system to the Orbi, wow what a huge increase in my speed!
Written by a customer while visiting netgear.com
Customer Rating
5
Super great WiFi
on November 12, 2020
Posted by: Angie
My WiFi never goes down now and I gave great total home coverage
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on November 12, 2020
Posted by: Rifet
Excellent product easy to setup. Works great. I love it.
Written by a customer while visiting netgear.com
Customer Rating
4
Good connectivity
on November 12, 2020
Posted by: Mk
Excellent router to boost and have stable internet connection
Written by a customer while visiting netgear.com
Customer Rating
3
Good but a little disappointed
on November 12, 2020
Posted by: James
Love how it combines both 2 and 5z so that all my smart devices work well. But not so happy with the hand off as I walk though my apt. I walked from the from to the back where there was a station, but it stayed on the first station and the wifi speed was super poor. I had to turn off and on the wifi to switch stations. Not sure if this is a laptop thing or wifi router thing, but was disappointed.
Response from netgear.comBy Consumer Affairs, November 13, 2020
Hi James,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com