Customer reviews from netgear.com
NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Average customer rating
4.9
(12,566 Reviews)
Rating breakdown 12,566 reviews
5 Stars
11,913
4 Stars
461
3 Stars
90
2 Stars
31
1 Star
71
55%of customers recommend this product.
(
60 out of
109)
Customer Reviews for NETGEAR - Orbi Pro AC3000 Tri-Band Wi-Fi Range Extender
Customer Rating
5
Take your time
on May 29, 2019
Posted by: Kwawegen19274
I purchased this mesh system because I was fed up with dead spots in my 4500 Sf home. First of all the setup was quick and easy and within 10 minutes I was up and operating. However, for the next week I spent getting to know the system and tweeking it. I setup the application on my cell phone howeer I found the PC connection to the on board software more helpful and proided a much better control for the configuration. I downloaded and printed the user manual (over 160 pages) and studied it. I found that my position for the satelite was not ideal and was able to quickly change that. I use Alexa everywhere within the house and dropouts are not acceptable. I tested the connection from the satelite and it came up about 120Mb download speed with over 20 active connections. My adise is to plan out your system along with your expectations and features.
Written by a customer while visiting netgear.com
Customer Rating
4
Better than expected, no probs!
on May 29, 2019
Posted by: Warren22461
I have to admit, I research things WAY too much sometimes and was concerned with a lot of negative reviews on the Orbi system (RBR50 in my case) but took a chance anyway.
Installation was very quick and straightforward with the Android app and final tweaks via the web interface. Excellent coverage for our 100+ year old 2-story house, much better than I even expected on the original firmware.
Running fine for a week or so and against better judgement (based on online reviews and problem reports) I decided to update the firmware using the auto-download. Zero problems and did note slightly better range and speeds on the fringes (2.4 band).
I may be the exception to the rule in my experiences but I suspect the negative reviews are more the outlier exceptions.
Time will tell on product/customer support but hoping I don't have a reason to use...
Installation was very quick and straightforward with the Android app and final tweaks via the web interface. Excellent coverage for our 100+ year old 2-story house, much better than I even expected on the original firmware.
Running fine for a week or so and against better judgement (based on online reviews and problem reports) I decided to update the firmware using the auto-download. Zero problems and did note slightly better range and speeds on the fringes (2.4 band).
I may be the exception to the rule in my experiences but I suspect the negative reviews are more the outlier exceptions.
Time will tell on product/customer support but hoping I don't have a reason to use...
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent for Smart Home Use
on May 29, 2019
Posted by: KeithS16987
We have a large home with 20-odd user devices and about 15 smart home end-points. Had previously set up another 'high end' mesh system in my home. While the speeds were high for the users, my Amazon and Lutron controllers and other smart devices would periodically disappear or 'go dumb', and the edge areas of coverage were inconsistent. I had run through many configurations and had just about given up on a viable solution until I read more about the Orbi system. Purchased it and deployed it and within seconds I could see all of my devices checking in. Haven't lost connection since! Plus, my coverage extends beyond the house perimeter and gives us great speeds out in the yard and on the deck. Also, I can't say enough good things about the Disney Circle. It takes a bit of care to set up, but with kids aged 9-15, we really needed it. Excellent system.
Written by a customer while visiting netgear.com
Customer Rating
5
superior mesh system for gaming
on May 29, 2019
Posted by: pete4wwe83883
I switched from another brand router to this Orbi system, and I have my xbox one x, pioneer receiver, chromecast, and roku plugged into the ethernet ports on the Orbi satellite, with the dedicated back haul connection and it all works great! I also have a wireless printer, wifi thermostat, samsung tablet, toshiba laptop, a custom-built desktop, my lg phone, my ring video doorbell, and a few other devices connected and the speed and range has been fantastic! I even have a pellet - smoker in my backyard that I monitor remotely over wifi and it connects just fine too! My ping and speed on my xbox is perfectly within acceptable parameters which is important to me. Last router system I will have to buy for a long time, plus I have the comfort of knowing it's expandable with a third satellite if needed. I get the coverage I need right now with just the 2.
Written by a customer while visiting netgear.com
Customer Rating
5
I Couldn't Be Happier With Orbi
on May 29, 2019
Posted by: Juan93466
I work from home and I'm always downloading and uploading. I was. Looking for the best router to hook some extenders too. But my wifi signal was not strong outside the room i had the router in. Tired of low signal outside the main room and low connectivity, I decided to give the Orbi a go and bought the big router with the 2 satellites at Costco. And I must say, I am BLOW AWAY, literally. My house is over 5,000 square feet and I get at least 150 mbps on the far corners where the zapote tree is in my backyard. Closer to the router and satellites I get then entire 250 MBPS download and 25 MBPS upload speeda from my Comcast plan, indeed I get a little bit over 250 in download. I'm amazed that a wireless router can actually extend the full capacity of my internet plan without being wired. I told my dad and we are getting an Orbi for the family business.
Written by a customer while visiting netgear.com
Customer Rating
5
This Orbi system ROCKS!
on May 29, 2019
Posted by: Mark20460
We have almost 4000sq ft house and get all bars / full connectivity everywhere... Up to 118 Mbps speed. I have the tower up in my office on the top floor and am able to wire my computer and VOIP phone directly into the satellite tower without having to wire my office! I've also tested it at distance and have had plenty of speed still (30mbps download / 8 up) a couple hundred feet out behind our house, well past the pool area! We have lots of guests frequently with no issue and have 20+ devices on there regularly....You can set up your guest network. We can also control any device on the network at the push of a button without affecting anyone else...I.e. We want the boys off Youtube on the smart TV or off the gaming systems, done! Setup was a breeze,even a caveman (me) can do it!
Thanks Netgear, no more WiFi troubles! Solved many issues with this system!
Thanks Netgear, no more WiFi troubles! Solved many issues with this system!
Written by a customer while visiting netgear.com
Customer Rating
5
True winner for best WiFi Mesh Router!
on May 29, 2019
Posted by: Jason65002
Other than the very occasional hiccup every once in a while, the Orbi router system has been incredible. Even the hiccups mentioned could very well be coming from my ISP instead.
I've used two Apple AirPorts (one in bridge mode) as solution for years and the Orbi system just blows that away in terms of speed and reliability. Also tried a different mesh router for a few months before finally deciding to purchase the Orbi.
I think the real magic lies in Netgear's decision to incorporate a dedicated backhaul for communication between the main router and satellite. Apparently this allows the full signal strength to be sent to devices rather than losing a percentage for the satellite connection.
Also like the clean UI of the router admin panel as well as the Orbi mobile app. Has a few more advanced features that the other solution was missing as well.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product!
on May 29, 2019
Posted by: Moonlight57960756
This product has all the features you would like as a parent. We can turn off wifi to any device. You can change the name on these device since they come us by codes. That is a downfall but its not to hard to manage. You can see speed limits. You can control acess of wifi , like guest passwords and such. There are just so many great features. It switches between the signals on its own. I would recommend this product to anyone. It was a very easy set up. The app walks you through everything. We only got the 2, one for downstairs snd the other for up and the signal works awesome! We had so many problems with our house being old geyting a good signal upstairs, this is a wonderful product. We also got it so we could drop cable and get internet tv and it works great with that too. Its pricey but so so worth it. Hope you buy it and get all the enjoyment we did from it!
Written by a customer while visiting netgear.com