Customer reviews from Newair
NewAir - 18" Oscillating Pedestal Misting Fan - Dark Brown
Average customer rating
4.6
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
35
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
20 out of
22)
Customer Reviews for NewAir - 18" Oscillating Pedestal Misting Fan - Dark Brown
Customer Rating
4
works well
on July 5, 2020
Posted by: Ray67
from Fresno, CA
Bought this about a month ago and have been satisfied with performance. On a hot day this fan will not cool very much space. Gotta be close. Also creates a puddle of water at the base. Have used this daily and has saved me greatly on AC use.
Response from NewairBy NewAir, Customer Service, July 6, 2020
Hi, Thank you for taking the time to leave a review on your AF-600. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great in Arizona Heat
on August 12, 2020
Posted by: sharks.hockey
from Phoenix, Arizona
We have been going through record heat and literally the hottest summer on record and the NewAir Outdoor Misting Fan has allowed us to spend time in our yard with our energetic German Shepherd. My wife thinks I'm a genius for having purchased the misting fan. The fan has performed like a champ and when I needed support; the support was outstanding. Thank you
Response from NewairBy NewAir, Customer Service, August 12, 2020
Awesome! I’m happy to hear that you are pleased with our customer service and thank you for posting your comments in regards to this AF-600. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Best misting fan I have ever purchased.
on September 30, 2020
Posted by: Trepaw
from Mercerville, NJ
Purchased in July and used all summer. Sits under my gazebo, buts cools and/or mists my entire deck!
Response from NewairBy NewAir , Customer Service, October 1, 2020
Hi, Thank you for taking the time to leave a review on your NewAir Outdoor Misting Fan. Thank You for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Excellent fan and great company
on December 29, 2020
Posted by: Don#1
from Hilton Head Island, SC
Got my first fan about 8 months ago and couldn't be happier. Easy assembly, 4 bolts and the rest just snapped together. At one point,I thought I had a problem with the fan(but was user error) and the factory support was amazing. They were willing to go above and beyond to take care of me. I was seriously impressed. I rarely write reviews, but I believe that this one is warranted.
Response from NewairBy NewAir , Customer Service , December 29, 2020
Thank you for taking the time out to write your review and for sharing your thoughts about the unit. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Great fan! Way better than zip tie DIY fans!
on March 10, 2021
Posted by: Tyler101
from Utah
We use this to keep employees cool during the summer and they've been amazing to help with that. Their customer service is even better! One of our fans tipped over and bent the fan blade and they no questions asked sent a replacement blade for free! Do keep in mind that hard water will build up on the fans if used often, but a little vinegar will clean them right up. The spray heads are metal so they're easy to clean and maintain.
My only complaint might be that in heavy wind they can tip over, but a sand bag on the base fixed that and honestly isn't a big deal for the majority of people.
I would invest in some QC hose connectors to make setup a breeze!
Response from NewairBy NewAir, Customer Service, March 10, 2021
Thank you for the 5-star review and for posting your comments in regards to this product AF-600. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
Love this Fan
on April 6, 2021
Posted by: Sarah61904
from San Diego, CA
I purchased this misting Fan last year and I'm so glad I did. Our family loves BBQ's and with our nice San Diego weather it is perfect. I had a little issue with it, but the New Airs great customer service Reps responded promptly with no problems. I would highly recommend this product.
Response from NewairBy NewAir , Customer Service, April 6, 2021
Thank you for taking the time to leave a review on your NewAir AF-600. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
2
Need replacement parts
on April 8, 2021
Posted by: Alreadyhot
from Arizona
The misters are not working where can I find replacement parts?!
Response from NewairBy NewAir , Customer Service, April 8, 2021
Hi There
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit.I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great for summer relaxation
on May 19, 2021
Posted by: FDrich
from NJ
Bought this fan last year while furloughed due to Covid. Spent many afternoons in front of it while weighing my job options. Loved it so much, bought one for my mother, who then bought one for both of my brothers!!
Response from NewairBy Newair, Customer Service, May 20, 2021
Thank you for taking the time to leave a review on your AF-600. Thank you for choosing Newair!
Written by a customer while visiting Newair