Customer reviews from frigidaire.com
Frigidaire - Gallery 36" Electric Induction Cooktop - Black
Average customer rating
4.7
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
219
4 Stars
26
3 Stars
9
2 Stars
3
1 Star
4
94%of customers recommend this product.
(
17 out of
18)
Customer Reviews for Frigidaire - Gallery 36" Electric Induction Cooktop - Black
Customer Rating
5
Works great. Heats water quicker then I am used to. Amazing.
on May 11, 2021
Posted by: No good reason for this
[This review was collected as part of a promotion.] Cook top is very efficient and clean up is very easy. One recomendation I would have is on the cut out instructions for the counter top. Is that the cut out be no larger than 34" wide and 20 1/2 inches in depth. When the installers came the the 34 1/4" I had cut out appeared rather large of this 36" stove top. If one cuts a cut out to be 36 1/8" as shown in the cut out instruction on on you web site it may possibly be to larger or need addional supports for the cook top.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fast, efficient heating
on May 10, 2021
Posted by: Tuan Ngo
[This review was collected as part of a promotion.] I bought this unit two months ago to replace my propane cooktop. First impression: it's sleek. Second impression, it heats super fast, So fast that I boiled over a few times, and I am still trying to adjust my cooking procedure for this cooktop. BTW, I wish that this unit has a catch basin, so that I don't have to clean so hard after boiled over.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the power boil!
on May 9, 2021
Posted by: KJD2021
[This review was collected as part of a promotion.] Still learning about induction cooking but the power boil function is amazing!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good Cooktop with a Few Flaws
on May 9, 2021
Posted by: Captain W
[This review was collected as part of a promotion.] I have been using induction cooktops for the past 25 years. I purchased this unit to replace an out-of-order induction cooktop because of identical counter cutout requirements. Before I decided to purchase this Frigidaire model, I did some research for user feedbacks and the reviews I read were generally good. However, a few users noted that the burner positions do not match the burner markings indicated on the glass top, and recommended checking the burner positions under the glass top before final hookup. That's exactly what I did and I found that 4 out of 5 burners and touch panel were out of alignment. As shown in the attached photos, there were loose rubber pads and retaining clips inside the chassis. After carefully repositioning the burners and touch panel, I reassemble the glass top and completed the final hookup. The unit actually worked as intended and I have been using it daily since 04/20/21.
Pros:
Nicely finished glass top;
Easy-to-clean surface;
Useful quick-boil (Power) feature;
Cons:
There is a slight delay between the touchpad action and the burner activation;
It takes several attempts with the touchpad to find the desired power level on any given burner;
If not for fact that the burners and touchpad required realignment, I would have given higher ratings to this new cooktop.
Pros:
Nicely finished glass top;
Easy-to-clean surface;
Useful quick-boil (Power) feature;
Cons:
There is a slight delay between the touchpad action and the burner activation;
It takes several attempts with the touchpad to find the desired power level on any given burner;
If not for fact that the burners and touchpad required realignment, I would have given higher ratings to this new cooktop.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, May 17, 2021
Hi, Captain W. Thank you for sharing the details of your experience. It’s unfortunate to hear of the hurdles you have encountered with your new cooktop. Regarding some of your concerns, your cooktop has a sensor to detect cookware in the cooking zone. The cooking zone will not become active without proper cookware in position. Check out the “Pan Sensing” section of your Use & Care manual for helping tips. Also, it is recommended that you lower the requested power level setting before correcting a pan sensing error, then reset the zone to the desired power level. If conditions preventing operation are not corrected, your cooking zone will automatically turn off after two minutes. Should you need anything, feel free to join us via Live Chat. -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on May 6, 2021
Posted by: ps2021
[This review was collected as part of a promotion.] This is our first induction range. We love it! It boils water so quickly and the heat can really be precise. I have no complaints so far!
Written by a customer while visiting frigidaire.com
Customer Rating
5
quick and easy to use
on May 3, 2021
Posted by: vin39
[This review was collected as part of a promotion.] so happy to have received as a gift from my children
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on April 28, 2021
Posted by: Himynameisdane
[This review was collected as part of a promotion.] We love it. It works great, looks great, and was simple to install. Love how fast it boils water and the auto size feature is a great bonus.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this Cooktop!
on April 19, 2021
Posted by: denalisa
[This review was collected as part of a promotion.] I splurged on this cooktop, which I really didn't need as my former one worked just fine, but I'm so glad I did! It is so easy to clean, with no knobs, and heats the food so fast! Cuts down on kitchen time ... LOVE it!
Written by a customer while visiting frigidaire.com