Customer reviews from frigidaire.com
Frigidaire - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Silver
Average customer rating
4.2
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
161
4 Stars
74
3 Stars
20
2 Stars
10
1 Star
17
87%of customers recommend this product.
(
231 out of
266)
Customer Reviews for Frigidaire - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - Silver
Customer Rating
5
Baking up something good
on November 22, 2018
Posted by: Duck Man
from Granbury, TX.
[This review was collected as part of a promotion.] Oven and stove work great. Oven door handle was broken when I got it. Called and it was fixed ASAP. Great job.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Oven not factory-calibrated!
on November 24, 2018
Posted by: 2tattered
from Western Massachusetts
[This review was collected as part of a promotion.] We have only had this stove for three days, but the oven temperature is off by 40 degrees! I can raise it up only 35 degrees, according to the manual. I bought new oven thermometers at a specialty shop just to be sure. A technician is coming next week. Also, the preheat signal goes off 100 or so degrees before the oven has reached the set temperature! What is the point of the signal?? Very unhappy so far.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 28, 2018
Hi 2tattered!
We apologize for your experience with your range and any inconvenience it has caused you. In researching, we were able to see the technician was able to come out November 27, 2018 pertaining to your concerns and to resolve any matters.
If the technician was unable to do so, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly- Ciara
We apologize for your experience with your range and any inconvenience it has caused you. In researching, we were able to see the technician was able to come out November 27, 2018 pertaining to your concerns and to resolve any matters.
If the technician was unable to do so, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST at your convenience.
Kindly- Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to use
on December 5, 2018
Posted by: Jack69
from Whiting NJ
[This review was collected as part of a promotion.] Bought this stove approximately month ago does everything it says very easy to use cooks bakes brooks very well
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product and features
on December 16, 2018
Posted by: Lisa beeman
from harrisonville,mo
[This review was collected as part of a promotion.] I LOVE my stove, I wish I would have gotten it earlier
I would recommend this to a friend!
Response from frigidaire.comBy Online Outreach Specialist, January 15, 2019
Thank you for choosing our brand, Lisa beeman! We're happy to hear that you're enjoying your new range. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent Quality!
on March 5, 2019
Posted by: Mercy100Million
from Oregon
[This review was collected as part of a promotion.] We bought this range about 6 months ago and it has been such a good buy for us, we have had no problems and it is very easy to clean. We will be buying it again.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Oven Heaven
on March 23, 2019
Posted by: Jeff1963
from Sullivan, IL
[This review was collected as part of a promotion.] Our old oven quit working over a year ago, and we kept thinking about the great foods we were missing out on. We decided on this model, and it has far exceeded our expectations. The very first week, we cooked a big turkey, a big meatloaf, big baked potatoes, big casserole...anything big to celebrate having an oven again. Today's baked dinner will be Mexican Mac & Cheese. We're loving it!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stove not regulating continuous heat
on January 14, 2020
Posted by: Longwood7
its a brand new just 20 days old and the stove is not regulating continuous heat ..i am not even able to cook a single tortilla ..is there any option that i can turn this Off/On feature off? Please let me know..
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 17, 2020
Hi, Longwood7!
Thank you for sharing your experience. If your stovetop burners have safety buttons, this is a government-regulated safety feature that cannot be removed or disabled. As long as there is a pan on top with enough weight to depress the button, the heat should come steady. We would be happy to investigate further on the issue you are having with temperature regulation and see how we can help! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. If your stovetop burners have safety buttons, this is a government-regulated safety feature that cannot be removed or disabled. As long as there is a pan on top with enough weight to depress the button, the heat should come steady. We would be happy to investigate further on the issue you are having with temperature regulation and see how we can help! Please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great range!
on April 2, 2020
Posted by: Pennycakes
[This review was collected as part of a promotion.] This is my first new oven, I’ve had 3 used ones before. This oven bakes evenly and the burners cook evenly too! The oven is big and the window is also, love it!
Written by a customer while visiting frigidaire.com