Lost my Hp Printer and Hp Envy Laptop due to flooding by Ian, just now recovering and affording to replace one at a time. Printer first because of all the paperwork needed to file foe assistance and demo. Laptop hopefully ahead. Have been an avid and happy Hp user for years. Will continue to be, because of their products and service above all. Printer is amazing and has helped us navigate through these chaotic challenges.
The printer actually works great, it's extremely responsive and fast, I have it configured to both a desktop and a laptop and that all works great, my PROBLEM is the EIGHT hours of torture I went through attempting to get the printer recognized so that I COULD configure it..Every time I got ONE issue resolved, ANOTHER would crop up, when I fixed that one a NEW problem would appear, the most frustrating new device install I have EVER experienced. The printer being WI-FI enabled I expected it to be recognized by my router and then both computers...SIMPLE, RIGHT? but NO...that did not happen. Even after it was working fine on both computers I could not sign up for instant ink BECAUSE your computer in the sky DID NOT RECOGNIZE it. I had to bail out of my instant ink/paper order and simply order the cartridges manually..
I wasn’t paying attention when I bought this printer that the only way to scan is through feed and not glass… my error. The scans aren’t always perfectly straight which doesn’t happen when you scan on glass. But that’s my only complaint.
I love how compact this little printer is. The noise level is comparable with other ink jet printers I've had previously. Print is clean and comes out at a medium speed. Not the fastest and not the slowest either. Set up was fairly easy with the HP Smart app on my laptop. There were some issues where it took a while to find, or appeared to disconnect after selection but re-selecting worked fine. My total set up time (from unboxing) was maybe 20 minutes.
Great for small spaces and small-ish work, with limited scanning capabilities
on June 24, 2023
Posted by: JenCee
Verified Purchase:Yes
This printer doesn't have a flatbed. This is pretty obvious, but what may not be so obvious is because there is no flatbed, the scanning capabilities is quite dismal. It cannot scan more than an credit card size a thickness that can be rolled up through a roller. And do this with much care. So if you're looking to scan more than paper-thin documents, then I'd suggest considering forking out a little more for a flatbed. Outside of this, it's compact and does its job well.
The printer broke within 2 weeks. It would no longer copy or scan. After working with tech support HP agreed to give me a refund, and I bought a better model