Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: Mab54
from Austin, TX, USA
Verified Purchase:Yes
This was a replacement for our church pastoral office. Meets the needs for small quick jobs and tasks.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kim1742
from Dallas, Texas
Verified Purchase:Yes
I was looking for a compact all-in-one, not portable, just something small enough to fit on my desk and it fits the bill perfectly. I don't print a lot and I didn't want a huge printer cluttering my desktop real estate. The printer was easy to setup, I will admit I didn't follow the instructions the first time I tried to set it up but after I figured out I missed some steps and started over, the printer was up and running in less than 10 minutes. I am very satisfied with the purchase.
I would recommend this to a friend!
Features
5
Performance
4
Written by a customer while visiting hp.com
Posted by: Erica1974
from Loyalhanna PA
Verified Purchase:Yes
I bought this printer about three weeks ago. I can not use it as a wireless printer b/c the antenna is small and doesn't connect to my router properly. My previous printer did. Both are in the same location. I have approximately seven case numbers related to the difficulties I have had with the printer. It constantly goes offline.
Pros: Affordable, Lightweight
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Brina B
from Viborg, SD
Verified Purchase:Yes
I got this for my mom, and the first few prints were only part of the page, and now we can’t get it to print at all. It just puts the print jobs in the queue and sends error messages. 😔 My sister spent a lot of time trying to figure out how to get it to print anything at all, but it seems to be very user unfriendly.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, October 28, 2022
Hi, Brina.
I’m sorry your printer has stopped working. I can certainly understand why seeing partial prints and then only error messages would be tremendously frustrating. I want to help you resolve this situation. I hope the resources listed below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
- support.hp.com/us-en/product/model/11262035
If the trouble persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry your printer has stopped working. I can certainly understand why seeing partial prints and then only error messages would be tremendously frustrating. I want to help you resolve this situation. I hope the resources listed below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
- support.hp.com/us-en/product/model/11262035
If the trouble persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Maddman
from IL
Verified Purchase:Yes
After multiple attempts still not connected to PC
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Red Hat Dvia
from Eugene, MO
Verified Purchase:Yes
I purchased this printer about a month ago. It is smaller than my old printer so it fits my space better. The print is excellent and fits my needs. I also like that the ink cartridge for the black as well as the color is the same number.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: MAPar
from Connecticut
Verified Purchase:Yes
Very disappointed with it. It is very slow, doesn't always print right. Will never buy a HP printer or other product on line.
Written by a customer while visiting hp.com
Posted by: Haylee
from Saratoga Springs, Utah
Verified Purchase:Yes
Works Great. Nice and compact, and super light. Other than that I think the printer works great. Ran slow upon setup, but now works very fast.
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com