Great little printer have the same one in my Michigan home. However had to get Geek to help siet it up. . after geek fixed driver to except this 3755 printer I could only hard wire direct to lap top. Would not except Wifi . Good little printer. The one I installed at home in my Michigan excepted my wifi with no real problems.
This is my second printer. I had the first one over 5 years and for its low price it was well worth the money and served it's purpose. I would highly recommend this printer.
Response from hp.comBy Keith, HP Care, February 17, 2023
Hi there.
I’m sorry to hear that your printer has not worked like it should. I can wholly understand why that would be a frustrating start to owning a new device. I want to help you get the printer installed and working properly, so I’ll offer some resources and information I hope will reach that end.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access the main user manual, troubleshooting guides, how-to documents and software updates. Do that by following this link: - support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here: - support.hp.com/us-en/topic/diagnostics
If the printer still doesn’t work, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Arrived nicely packaged, took a bit to get working. It was a gift, I personally installed and setup.
Seemed to print well, we only printed the basic steps. We didn’t set Bluetooth to her phone as of yet.
She created an account but I’m receiving her emails for that product because I purchased it I assume.
We couldn’t set as default printer for some reason, however, able to change to Hp printer each time we printed. I’m sure it will default with some more research.
So many things I like about this printer. Love that it’s compact. Works great. It’s quite also The cord is a bit loose and isn’t snug so it’s a bit precarious to stay plugged in but other wise it’s great. I would certainly purchase again.
Hard to review it when I still can't use it after 10 days!
Response from hp.comBy Keith, HP Care, February 22, 2023
Hi, Patti.
I’m sorry that your printer has not completed the process of setup and connection. I can understand why that would be a frustrating start to ownership. I want to help you get the printer installed and working properly, so I’ll offer some resources and information I hope will reach that end.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access the main user manual, troubleshooting guides, how-to documents and software updates. Do that by following this link: - support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here: - support.hp.com/us-en/topic/diagnostics
If you need further assistance, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call: