Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: m dagnal
from Cowansville, PA
Verified Purchase:Yes
I cannot get it to connect to my system
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, January 25, 2023
Hi there.
I’m sorry that your printer has not connected to your Wi-Fi network like it should. I can certainly understand why this would be an unwelcome discovery with a new device. I want to help you remedy this problem, so I’ll suggest some resources that I hope will reach that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/11262035
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not connected to your Wi-Fi network like it should. I can certainly understand why this would be an unwelcome discovery with a new device. I want to help you remedy this problem, so I’ll suggest some resources that I hope will reach that goal.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on setup and connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/11262035
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Couleekid
Verified Purchase:Yes
3755 is very slow..definately not what was advertised...it doesnt print top and bottom of page... it also took and hour and a half on the phone to get the instant ink set up
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting hp.com
Customer Rating
3
There needs to be an answer to this problem?
on February 2, 2023
Posted by: Anonymous
Verified Purchase:Yes
I'm trying to figure out when using the scanner. How to prevent the paper from not feeding into the machine without getting the black ink on top of page.
Quality
2
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ocala, Florida
Verified Purchase:Yes
The hp printer does not work with my hp computer.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, February 13, 2023
Hi, Richard.
I’m sorry to hear that your printer has not completed the process of setup and connection. I can understand why that would be a frustrating start to owning a new device. I want to help you out of this dilemma, so I’ll offer some resources and information I hope will reach that end.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has not completed the process of setup and connection. I can understand why that would be a frustrating start to owning a new device. I want to help you out of this dilemma, so I’ll offer some resources and information I hope will reach that end.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Jim the One
from North Cackalacky
Verified Purchase:Yes
Compact efficient HP, with easy setup once you read the instructions!
Value
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Gulfport, MS
Verified Purchase:Yes
I needed a small compact printer, for occasional printing, This Deskjet 3755 did it all. Very small footprint easy to set up does a great job printing. Couldn't be happier.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: TheonlyGracie
Verified Purchase:Yes
Excellent size and quality
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Hawkinsville, Ga
Verified Purchase:Yes
I cannot get this printer to print any document from my hp computer. I have tried wired and wireless connections. The only thing it will do is copy. It comes with no instructions. I have owned many hp printers in the past and had no problems. This is a waste of money.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, February 14, 2023
Hi, Jan.
I’m sorry to learn that your printer has performed so poorly. Your dismissal is not surprising, considering you’ve lacked instructional materials and tried wireless as well as wired connections but have not been able to get the device to print. I want to help you out of this situation, so I’ll suggest some resources that I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, the main user manual and software updates specific to your printer here:
- support.hp.com/us-en/product/model/11262035
If the machine still won’t print, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to learn that your printer has performed so poorly. Your dismissal is not surprising, considering you’ve lacked instructional materials and tried wireless as well as wired connections but have not been able to get the device to print. I want to help you out of this situation, so I’ll suggest some resources that I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, the main user manual and software updates specific to your printer here:
- support.hp.com/us-en/product/model/11262035
If the machine still won’t print, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com