Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: Too Old to be Tech Savy
Verified Purchase:Yes
Was difficult to set up, having to load drivers from on-line, however, almost 2 hours on phone with tech support go it fixed. Apparently, the problem was that the new version of Windows 11 was corrupting one or more of the printer drivers. Tech support was very helpful, probably the best tech support I have ever received from anywhere. Other problem is that the printer operations manual does not come in the box. That has to be downloaded from the HP store.
Quality
4
Written by a customer while visiting hp.com
Posted by: SLMS
Verified Purchase:Yes
So far I am still trying to get it to print in color.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, December 13, 2022
Hi there.
I’m sorry that your printer has not printed in color like it should. Your review is brief, but it’s easy to understand why this would be an unwelcome discovery with a new device. I want to help you get the printer working properly. I hope the resources I’ve listed below guide you to that end.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including when color or black ink does not print properly – or at all. Find that guide here:
- support.hp.com/us-en/document/ish_4041652-4041992-16
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not printed in color like it should. Your review is brief, but it’s easy to understand why this would be an unwelcome discovery with a new device. I want to help you get the printer working properly. I hope the resources I’ve listed below guide you to that end.
First, I recommend following the steps listed in a guide on our support site to improving print quality, including when color or black ink does not print properly – or at all. Find that guide here:
- support.hp.com/us-en/document/ish_4041652-4041992-16
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
3
Printer good but All -in-One for Support is lacking.
on December 15, 2022
Posted by: LByers1
Verified Purchase:Yes
I honestly have no issue with the printer however it is a all-in-one printer and I have not yet tested some of the features. Support is part of all- in- one and it is lacking so far greatly. But I do like the size of the printer and I was unable to even try to set up the monthly ink. Lacking there also.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Deb OG
Verified Purchase:Yes
The positives are it is small and doesn't weigh a lot. The negatives are, it prints a little slow and you can't use it with wifi (without a usb cord) if you want to connect through a hotspot.
Value
4
Quality
4
Written by a customer while visiting hp.com
Customer Rating
3
The print is not neat,comes with a black lines of ink,on top,and right side,I'm not happy with that
on January 3, 2023
Posted by: Anonymous
Verified Purchase:Yes
The print is not nest,comes out with a black lines of ink on top and right side of the paper,I'm not happy with that.
Written by a customer while visiting hp.com
Posted by: J.J.maglio
Verified Purchase:Yes
Compact and efficient but goes offline often
Written by a customer while visiting hp.com
Posted by: Rembo
Verified Purchase:Yes
Very difficult to use the scanner. Control functions do not have directions as to which ones do what.
Response from hp.comBy Keith, HP Care, January 18, 2023
Hi there.
I’m sorry that you’ve found your printer’s scan function difficult to use, and that you’ve not found the instructional materials you need. I want to help you get the most from the device, so I’ll direct you to some resources that I hope will reach that end.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/11262035
If you need assistance or encounter a problem, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that you’ve found your printer’s scan function difficult to use, and that you’ve not found the instructional materials you need. I want to help you get the most from the device, so I’ll direct you to some resources that I hope will reach that end.
First, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
- support.hp.com/us-en/product/model/11262035
If you need assistance or encounter a problem, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: WalkLoop
from Rhinelander, WI
Verified Purchase:Yes
I returned it, because the scanning option is unclear. I continued using my HP Deskjet 2544 printer instead.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com