Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: Dortha
from Tennessee
Verified Purchase:Yes
Worst printer I have Ever had. It is Soooo slow. Would Never recommend this to any one.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, October 13, 2022
Hi, Dortha.
I’m sorry to hear that your printer has rendered prints so slowly. It’s easy to understand why that would be an unwelcome surprise with a new device. I want to help you make sure your printer performs reliably for any urgent printing needs. I hope the resources below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If print speed does not improve to your satisfaction, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry to hear that your printer has rendered prints so slowly. It’s easy to understand why that would be an unwelcome surprise with a new device. I want to help you make sure your printer performs reliably for any urgent printing needs. I hope the resources below guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
- support.hp.com/us-en/document/c02919168
If print speed does not improve to your satisfaction, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Cylyma
from Parkersburg WV
Verified Purchase:Yes
Nice little printer. Wish there was a black color option. Does what it is expected to do but compactly.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: lilzag
Verified Purchase:Yes
It was pretty easy to set up when you used their app and scanned the QR code onto your IPad and or smart phone..I also like the size
Written by a customer while visiting hp.com
Posted by: ElhamL
Verified Purchase:Yes
It doesn’t print double-sided and the printing speed is a bit slow. It doesn’t have screen too. However, it is handy, light, and is a great fit for a busy home or office desk. It can be a complementary to a heavy-duty printer.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: R Carson
from California
Verified Purchase:Yes
As I start to use this new light small all-in-one printer I am impressed with what it can do, particularly on a direct connection basis. I continue to explore it’s capabilities.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Catl
Verified Purchase:Yes
I've had 2 other HP printers I liked better (4630, & I believe 2833). I haven't figured how to scan to my computer which is important to me.
Written by a customer while visiting hp.com
Posted by: JHBello
Verified Purchase:Yes
It’s fine and working well after multiple problems with set up and resulted in my being hacked when trying to use HP support virtual assistance.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: MJoS
from SC
Verified Purchase:Yes
Having a terrible time using this. Instructions are worthless. Am using it but not happy. Now ink cartridges needs replacing & I can’t figure out how to remove old & replace with the new!
No, I would not recommend this to a friend.
Value
4
Response from hp.comBy Keith, HP Care, December 8, 2022
Hi there.
I’m sorry that you’ve run into complications with your printer. I can easily understand why being unable to find adequate instructional materials and not knowing how to install new ink cartridges would be tremendously frustrating. I want to help you learn more about the device and locate whatever materials you need. I hope the resources listed below serve that end.
First, to learn more about your printer – including how to remove and install new cartridges – you can find the main user manual, how-to documents, troubleshooting guides, video tutorials and software updates for this model on our support site here:
- support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that you’ve run into complications with your printer. I can easily understand why being unable to find adequate instructional materials and not knowing how to install new ink cartridges would be tremendously frustrating. I want to help you learn more about the device and locate whatever materials you need. I hope the resources listed below serve that end.
First, to learn more about your printer – including how to remove and install new cartridges – you can find the main user manual, how-to documents, troubleshooting guides, video tutorials and software updates for this model on our support site here:
- support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including cartridge installation, print quality and connectivity. There you’ll also find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning issues. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com