Actually have not used the product as of this date, bought to be prepared for future needs. Have had other HP products in the past with good results so I rated this prior to use.
I bought this model to replace my HP 4630. This model is more expensive and prints slower than the older model. Why would anybody want a slower printer?? Terrible
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from hp.comBy Keith, HP Care, June 15, 2022
Hi, Michaelo.
I’m sorry that you’re so disappointed in your printer. It’s no surprise that you feel put off here, considering your previous printer cost less and printed faster. I want to help you remedy the print-speed problem, so I’ll direct you to several resources I hope will guide you to that end.
First, I recommend that you follow a guide on our support site that covers improving print speed; it contains sections on Windows as well as Mac OS. Find that guide here: - support.hp.com/gb-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here: - support.hp.com/us-en/document/c02919168
If the problem persists, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
Copying and scanning is more difficult with this configuration. Additionally, copying and scanning created a long stripe in the middle of the document, which made copies and scans unusable. I returned this printer and bought a traditional flatbed unit.
I didn't realize it was so small and I cannot make copies of magazine articles, etc.just print from computer. I really would like to exchange for larger machine. Never even took out of the box.
Over the years, I have purchased several different types & styles of HP printers. This one is on point! It truly is the smallest, fastest & quietest one I have ever used!!! It's a keeper!!!!!
I like the printer. I want to print out several items for one page BUT THERE IS NO PLACE TO PUT THEM. My model isn't big enough to put the cards down to print. WHAT'S WITH THAT?