Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: M.n.n.n.n.n.nn.n.nn.n.n.n
Verified Purchase:Yes
The power cord would not stay in! We were very disappointed as we had to use the old HP power cord for our new printer and it made our older printer, which we hoped to use on an older computer, inoperable! This is a huge issue with HP plug ins!!!!
Quality
2
Response from hp.comBy Keith, HP Care, March 13, 2023
Hi there.
I’m sorry that your printer has performed so poorly. Your dismay comes as no surprise, considering the power cord would not stay in the device, and that you needed to use a cord from another printer. I want to help you out of this dilemma, so I’ll suggest a resource and some information aimed at making that happen.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry that your printer has performed so poorly. Your dismay comes as no surprise, considering the power cord would not stay in the device, and that you needed to use a cord from another printer. I want to help you out of this dilemma, so I’ll suggest a resource and some information aimed at making that happen.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Haffertyc
Verified Purchase:Yes
Easiest printer i ever had!
Value
5
Written by a customer while visiting hp.com
Posted by: Pat-W
Verified Purchase:Yes
Printer seems a little “light-weight” but, so far, is working ok.
I would recommend this to a friend!
Quality
4
Written by a customer while visiting hp.com
Posted by: L Coleman
from Mississippi
Verified Purchase:Yes
Works as described, great price. My last HP printer died after 8 yr and worked so well I bought another. HP human support is awesome, you just have to work your way through the horrible automated and A. I. system first.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Printer Setup was confusing and somewhat frustrating
on September 25, 2023
Posted by: Dianne C
from Skagit Valley, Washington state
Verified Purchase:Yes
Once I figured out all the icons representing functions, paper trays were difficult to figure out, ink cartridges installed easily, and printer status and settings confirmed and working, I now can enjoy the printer. However, the setup was not as easy as previously using a HP install disk on my PC. Took me approximately 1 day for the install, and now, finally, the printer is printing correctly. Still exploring the settings.
I would recommend this to a friend!
Value
4
Written by a customer while visiting hp.com
Posted by: Need a little help
from Ohio
Verified Purchase:Yes
For some reason there is no option available to create a double side document. It’s hard to guide paper into the printer feed to manually create double sided documents.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Humbird
Verified Purchase:Yes
So far, I’m very happy with my three-in-one printer. It fits on my 3’ wide desk with my three-in-one desktop computer. It’s lightweight, easy to use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Lisa141
Verified Purchase:Yes
The good: Easiest printer I ever set up. Plugged it in, put in the ink and in 5 minutes it was up and running. Print is very sharp and and colors are great.
The bad: This is without a doubt the slowest printer I have ever had. I timed a black and white printed page and it took just over 4 minutes to print.
If you print occasionally and are in no hurry this would be great. If you print a decent amount or are in any hurry I wouldn’t recommend this.
The bad: This is without a doubt the slowest printer I have ever had. I timed a black and white printed page and it took just over 4 minutes to print.
If you print occasionally and are in no hurry this would be great. If you print a decent amount or are in any hurry I wouldn’t recommend this.
No, I would not recommend this to a friend.
Features
4
Performance
2
Response from hp.comBy Binu, HP Support, January 24, 2018
Hi, sorry to hear you are experiencing a slow printing issue on your HP DeskJet 3755 All-in-One Printer. If the print speeds are slower than expected, or do not meet the speeds noted in the printer specifications, the steps in these documents should help you fix this issue: Slow Printing (Windows): http://hp.care/2nQVyU8 or Slow Printing (Mac): http://hp.care/2nR4Yzc HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi
Written by a customer while visiting hp.com