Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: bob497
from South Amboy, NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am satisfied with the general printing but I do photography and this printer is limited in what you can do.
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Nana1939
from Hobe Sound, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this printer for appearance and that is good. However, performance is somewhat disappointing. I have an old HP Photosmart that is so old, but performs much better.
No, I would not recommend this to a friend.
Response from hp.comBy HP Care, September 24, 2019
Hi there,
I'm sorry to hear that you've not had the experience you expected to with the printer. This is quite disappointing, especially since we always aim to deliver a quality experience with our printers.
If there’s anything specific we can assist with, please remember that you can always reach out to us for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
I'm sorry to hear that you've not had the experience you expected to with the printer. This is quite disappointing, especially since we always aim to deliver a quality experience with our printers.
If there’s anything specific we can assist with, please remember that you can always reach out to us for support. We're always here and would be more than happy to help you make the most of your experience with the printer. You can get in touch with us via your preferred method at this link: hp.com/contactHP
Chelsea
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: CS2019
from Virginia
Verified Purchase:Yes
Compact printer with scan, copier, & fax features!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Gtexbush
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast and great print quality for a small compact printer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Carol b
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the size not happy with the color printing .the scanner works good
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Jumpup
from Punta gorda, Fl
Verified Purchase:Yes
The copy part of the printer is not satsfactory to me and would like to return it for a different printer. Can thisbe done?
No, I would not recommend this to a friend.
Response from hp.comBy HP, November 7, 2019
Hello,
I’m sorry to hear that you weren’t satisfied with the printer. We always aim to provide our customers a reliable and satisfactory experience with our products, and I regret, that we missed the mark here. I can understand how disappointing this must be.
All our products are equipped with a standard one-year warranty. If you wish to return your printer, please contact us via customer support so we can not only help you get the printer returned, but also find a new, more fitting printer for you. You can choose your preferred contact method here: hp.com/contactHP
Denise
HP Care
hp.com/support
I’m sorry to hear that you weren’t satisfied with the printer. We always aim to provide our customers a reliable and satisfactory experience with our products, and I regret, that we missed the mark here. I can understand how disappointing this must be.
All our products are equipped with a standard one-year warranty. If you wish to return your printer, please contact us via customer support so we can not only help you get the printer returned, but also find a new, more fitting printer for you. You can choose your preferred contact method here: hp.com/contactHP
Denise
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Kathy51
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wow, very compact and lightweight. Just right for occasional printing.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Poor copier
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feed tray is hard to feed. Copies have black lines. Slow to make a copy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy HP, November 21, 2019
Hello,
I regret to hear that you are not satisfied with this printer. We always aim to provide our customers a reliable and satisfactory experience and I regret that we missed the mark here. That said, let me see if I can help you solve the issues you are having.
I would recommend you take a look at either of the following documents to get the issue with slow printing resolved:
- For Windows: support.hp.com/us-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095768/document/bud03409
- For Mac: support.hp.com/us-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095768/document/c01928898
To improve the printing quality I would furthermore suggest you read the following document: support.hp.com/document/c05040421
If the issue is not resolved with this, I would recommend contacting our customer support. We are always here for you and would love to help you resolve this problem. You can always reach us via your preferred contact method here: hp.com/contactHP
Denise
HP Care
hp.com/support
I regret to hear that you are not satisfied with this printer. We always aim to provide our customers a reliable and satisfactory experience and I regret that we missed the mark here. That said, let me see if I can help you solve the issues you are having.
I would recommend you take a look at either of the following documents to get the issue with slow printing resolved:
- For Windows: support.hp.com/us-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095768/document/bud03409
- For Mac: support.hp.com/us-en/product/hp-envy-5000-all-in-one-printer-series/14095644/model/14095768/document/c01928898
To improve the printing quality I would furthermore suggest you read the following document: support.hp.com/document/c05040421
If the issue is not resolved with this, I would recommend contacting our customer support. We are always here for you and would love to help you resolve this problem. You can always reach us via your preferred contact method here: hp.com/contactHP
Denise
HP Care
hp.com/support
Written by a customer while visiting hp.com