Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Customer Rating
4
This product is easy to use
on July 30, 2017
Posted by: Sis75
This product is very simple to use and I like the fact that you only have to change 2 cartridges of ink, unlike the printer I had before that you had to change 4 ink cartridges..
The setup did not work with the CD, it took two hrs. of aggravation to set up. You have to feed the paper to the machine to copy a sheet. It is hard to perfectly line up the paper.
I would recommend this to a friend!
Features
4
Performance
3
Written by a customer while visiting hp.com
Customer Rating
4
HP Deskjet 3755 All-in- One Printer
on August 8, 2017
Posted by: Satisfied0717
from Tulsa, OK, USA
Easy to handle, set up and use. Affordable and reliable. Features and icons are on top, lighted, in color and readable.
[This review was collected as part of a promotion.] This printer is incredible for the price very small good profile and good-looking printer with a lot of features. Should be all that college kids need in their dorm
[This review was collected as part of a promotion.] Firstly, the plug you connect into the printer will barely stay in. Second, took me forever to set up due to poor instructions and lastly it’s made of cheap plastic from China. My fault for not doing my homework during a recent move.
No, I would not recommend this to a friend.
Features
2
Performance
3
Response from hp.comBy Keith, HP Care, December 17, 2019
Hi, Wendy.
I am so sorry the printer setup was so difficult. I can see how frustrating the issues you describe would be. Because this runs counter to how we want customers to experience our products, let’s see whether I can offer any helpful suggestions.
First, as you might already know, you can follow this link to find troubleshooting materials, user guides, tutorials and other documents about your printer: - support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/11262035
I’m not sure what’s behind the problems you encountered, so if my above suggestion doesn’t help, I recommend that you reach out to us so we can work through any necessary troubleshooting. You can get in touch via your preferred method at this link: hp.com/contactHP
Lastly, if that ill-fitting plug you mentioned is causing connection trouble, make sure to mention that when you talk to support to see whether it can be addressed.