Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: Stu Kok
from Randolph, Wi
Verified Purchase:Yes
I can not get this printer to work with my computer. I also need a printer that I can scan to my computer and I can't figure this one out. I think it only scans to itself to make a copy. This is not the right printer for me.
Quality
5
Response from hp.comBy Keith, HP Care, February 16, 2023
Hi, Stu.
I’m sorry you’ve run into trouble and confusion with your printer. I can wholly understand why being unable to connect it wirelessly to your computer and unsure of how to scan directly to that device would be a frustrating combination. I want to help you navigate these issues, so I’ll direct you to some resources that I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, for instructions on how to scan to a computer, I suggest you consult the main user manual on our support site, specifically the section called “Scan Using the HP Printer Software.” If you click on that heading in the table of contents, you’ll be taken to the associated section. Find that manual here:
- www1.hp.com/ctg/Manual/c05152483.pdf
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry you’ve run into trouble and confusion with your printer. I can wholly understand why being unable to connect it wirelessly to your computer and unsure of how to scan directly to that device would be a frustrating combination. I want to help you navigate these issues, so I’ll direct you to some resources that I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including setup and wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
Next, for instructions on how to scan to a computer, I suggest you consult the main user manual on our support site, specifically the section called “Scan Using the HP Printer Software.” If you click on that heading in the table of contents, you’ll be taken to the associated section. Find that manual here:
- www1.hp.com/ctg/Manual/c05152483.pdf
If you need further assistance with anything, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Vicki LEE
Verified Purchase:Yes
I bought this printer for size and functions it is easy to use . I had a person help tie my computer and printer together I wanted wifi and got it. thanks
Written by a customer while visiting hp.com
Posted by: Warren76
from VA
Verified Purchase:Yes
great product, works well, saved me alot of desktop space too.....perfect for my needs
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Jim K R
from Coventry CT
Verified Purchase:Yes
it is a quick low cost printer. Wish it came in a dark cast color WHITE shows all the fingerprints...
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: AngelaATripodiSeaboldt
from Edison, NJ
Verified Purchase:Yes
This printer replaced an older all-in-one we were using that has gotten outdated. We are very happy with it.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Gpizzazz
Verified Purchase:Yes
Good price of the model.
Written by a customer while visiting hp.com
Posted by: Donut 22
Verified Purchase:Yes
Overall, I am very happy with this little printer. The only problem is scanning a document. There is not a tray or anything to put the document on. The document has to be held by hand until it starts feeding into the slot. This requires holding the document steady/flat and aligned with your left hand while using the right hand to move to the scan icon to click it to begin scanning.
Written by a customer while visiting hp.com
Posted by: XXXXXXXXXXXXX
Verified Purchase:Yes
This printer is fine but the first one you sold me didn’t meet my expectations. The worst part was you couldn’t get me back to using my old printer so I was without any ability to print until the next new printer arrived. I’m not at all happy with your service.
Written by a customer while visiting hp.com