Customer reviews from hp.com
HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Average customer rating
3.8
(1,243 Reviews)
Rating breakdown 1,243 reviews
5 Stars
617
4 Stars
216
3 Stars
154
2 Stars
68
1 Star
188
74%of customers recommend this product.
(
480 out of
651)
Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Posted by: 808stevo
Verified Purchase:Yes
Needed help from HP support to get it to connect wirelessly. All was good after that until a few days later. Now can't connect again. Same issues I had with last printer.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, October 7, 2022
Hi there.
I’m sorry your printer has lost its wireless connection and you’ve been unable to re-establish it. Your frustration comes as no surprise, especially considering you’ve dealt with this issue before with another printer. I want to help you remedy this problem. I hope the resources listed below serve that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/11262035
If the printer still won’t connect, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry your printer has lost its wireless connection and you’ve been unable to re-establish it. Your frustration comes as no surprise, especially considering you’ve dealt with this issue before with another printer. I want to help you remedy this problem. I hope the resources listed below serve that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
You can also find troubleshooting guides specific to your printer, including ones on connectivity, in addition to user manuals, how-to documents and software updates here:
- support.hp.com/us-en/product/model/11262035
If the printer still won’t connect, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Andrea G
from Norwalk, CT
Verified Purchase:Yes
So far so good. I purchased this to replace my previous printer that is no longer compatible with my Mac. Love the wifi printing and it’s relatively compact. I do like that it is an all in one as well.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: E Bollerup
from Flagler Beach, FL
Verified Purchase:Yes
The compact design is good but it comes with a lot of compromises such as speed, inability to make copies of books and limited loading of paper and having to load copies one at a time.. Print quality is good but haven’t tried photos yet. Price is good but as with any printer it’s the cost of ink cartridges that adds up. I have been happy with instant ink and continue to use it with the new printer 🖨
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Rose40
from Bonita Springs, FL
Verified Purchase:Yes
This is my third hp printer and was so difficult to set up, still not easy, so much more complicated.
No, I would not recommend this to a friend.
Value
2
Quality
2
Response from hp.comBy Keith, HP Care, November 8, 2022
Hi, Rose.
I'm sorry that your printer has rendered prints so slowly. I can certainly understand why that would be a frustrating start to owning a device, especially after a difficult setup process and usability that you find complicated. I want to help you remedy the print speed issue and learn more about the printer so you can get the most from it. I hope the resources listed below serve that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
support.hp.com/us-en/document/c02919168
Next, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
support.hp.com/us-en/product/model/11262035
If print speed does not improve to your satisfaction – or if you need assistance with anything else – I hope you'll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I'm sorry that your printer has rendered prints so slowly. I can certainly understand why that would be a frustrating start to owning a device, especially after a difficult setup process and usability that you find complicated. I want to help you remedy the print speed issue and learn more about the printer so you can get the most from it. I hope the resources listed below serve that end.
First, I recommend that you follow a guide on our support site that covers improving print speed. Find that guide here:
- support.hp.com/us-en/document/ish_2817150-2408088-16
Also, updating the firmware can often help improve print speed and other performance. You can find out how to do that here:
support.hp.com/us-en/document/c02919168
Next, to learn more about your printer and all its features, or for help solving problems, you can access user manuals, how-to documents, troubleshooting guides and software updates here:
support.hp.com/us-en/product/model/11262035
If print speed does not improve to your satisfaction – or if you need assistance with anything else – I hope you'll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Honeidew
Verified Purchase:Yes
Nice printer but can’t get it to print
Quality
5
Response from hp.comBy Keith, HP Care, January 4, 2023
Hi there.
I’m sorry that your printer has not worked like it should. Your dissatisfaction comes as no surprise here. I want to help you get the machine functioning to your satisfaction. I hope the resources listed below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including connectivity, which might play a role here. On the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
- support.hp.com/us-en/product/model/11262035
If the printer still won’t work, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
I’m sorry that your printer has not worked like it should. Your dissatisfaction comes as no surprise here. I want to help you get the machine functioning to your satisfaction. I hope the resources listed below guide you to that end.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including connectivity, which might play a role here. On the same page, you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
For more help with difficulties, you can access troubleshooting guides, how-to documents, user manuals and software updates specific to your printer here:
- support.hp.com/us-en/product/model/11262035
If the printer still won’t work, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Jancell
Verified Purchase:Yes
Easy install and great print. Takes a little longer to print than I expected but great quality
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from Corbin City, New Jersey
Verified Purchase:Yes
I'm unable to use the HP DeskJet 3755 All-in-One Printer because the HP website doesn't have the software required to run this printer. It list all kinds of models for DeskJet but not for 3755 one. I'm very unhappy with this purchase because I can't get the printer to function.
No, I would not recommend this to a friend.
Response from hp.comBy Keith, HP Care, January 30, 2023
Hi, Andrew.
I’m sorry that you’ve been unable to find instructions and software on our website that you need to set up your printer. I can wholly understand why that would be a most unwelcome surprise with a new device. I want to help you out of this dilemma, so I’ll direct you to some resources aimed at making that happen.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
Keith
HP Care
hp.com/support
I’m sorry that you’ve been unable to find instructions and software on our website that you need to set up your printer. I can wholly understand why that would be a most unwelcome surprise with a new device. I want to help you out of this dilemma, so I’ll direct you to some resources aimed at making that happen.
First, if you’ve not done so already, I recommend that you follow a setup tutorial specific to your printer you can find on our support site. On the same page, you can also access user manuals, troubleshooting guides, how-to documents and software updates. Do that by following this link:
- support.hp.com/us-en/product/model/11262035
You can also visit a page on our support site that has diagnostic tools for various tasks and issues, including setup and connectivity. You can find the page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance with setup or anything else, I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Junior1
Verified Purchase:Yes
Not too hard to set up, remains connected for easy printing.
Value
5
Quality
5
Written by a customer while visiting hp.com