Customer Reviews for HP - Refurbished DeskJet 3755 Wireless All-in-One Instant Ink Ready Printer - White
Customer Rating
5
Great little printer
on February 6, 2019
Posted by: Cyberbabe
from NEW York
A few months ago I bought this all in one printer. My previous printer stopped working properly. It works great. I can print & copy pages easily. The only issue I have with it is the USB cord that comes with it isn't longer.
[This review was collected as part of a promotion.] Light, compact, easy to use & set. Wireless built in, two sided copy (manual), B&W and color, free ink for light users, inexpensive even for moderate use. Just fantastic.
I bought this for my home. I am loving it!! It has been of great hekp during this quarantine, since I have been printing school papers for my kids. It is not bulky, I could fit it on top of a table with frames and pictures. It is and very easy to start up and really easy to use. WiFi works works great from any point of my apartment. Excellent choice, really good price, super recommend it!!
[This review was collected as part of a promotion.] I bought the HP DeskJet 3755 for my home and it is small but mighty! This is such an incredible printer with features I didn’t even expect it to have for the size... it scans, it prints in color with great quality, and so many other things that were very important to me. But most of all, you can control it all through an app that is very easy to use and convenient. You can even print when you’re not home! I absolutely adore this printer and I am certain that I wouldn’t be able to find something in the market for this price, size, and quality.
Compact, lightweight, fast printing. Setup went fairly well although it seemed to be geared for Microsoft users. I have a Mac but still was able to get it done with a little trial and error
after receiving the printer about ten days ago, and using the printer about 10 times to make copies, it is now printing a dark gray line vertically the full length of the paper on every copy. I tried scanning a blank sheet of paper to see what would happen, it printed a dark gray line the full length of the paper. Obviously the printer is defective and it needs to be replaced. Please help me with this solution.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Keith, HP Care, November 9, 2022
Hi, Richard.
I’m sorry that your printer has performed poorly for you. I can certainly understand why seeing a gray vertical stripe down the center of all prints – and even a scan – would be an unnerving surprise. I want to help you out of this dilemma, so I’ll suggest some resources aimed at making that happen.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number - Serial number - Your location - Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: - support.hp.com/us-en/checkwarranty