Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6 out of 5
3.6
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product. 
(
64 out of 104
)
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Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
5 out of 5
5
Once you go Active, you never go back.
on October 31, 2018
Posted by: FrankCurrah
from Tullahoma, TN
Expertise:Expert
My previous phone was a S7. I purchased my S8 Active in late December 2017. The S9 Active is faster and its durability is wonderful. I cracked my S7 screen many times and sometimes I feel like this S9 is impossible to break (exaggeration of course). The only con is this may be the last Samsung Active? :( I recommend this phone to everyone I can.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome screen that can't scratch! What?!
on October 28, 2018
Posted by: Leperkhan
from Seattle, WA
Expertise:Expert
I'm writing this review to clear up quite a few bad reviews. The screen does not scratch! The screen protector scratches. Yes, it comes with a factor screen protector, so I replaced mine with a glass one and it doesn't even look like I have a screen protector on it.
Also, it is most definitely water resistant. I have spent hours with it in the water, and my only complaint is it takes a while to dry out the USB port, but good thing I have a giant battery on this thing.
I have dropped this phone a lot of times and I have a few nicks on the edges, but I hate cases so it's worth it. My GF has broken multiple phones, so I had her buy this one and she couldn't be happier. I understand that you can still break the phone, but just look up drop tests on it. You're very unlucky if you break this phone, but it's a phone not a slab of iron.
This also by far the best active design yet because it didn't sacrifice any of the features of the S8--it added features (mainly bigger battery). We have had our phones for over a year and I hope Samsung keeps their Active line going. It's the only reason I haven't switched phones or carriers, so someone at both AT&T and SAMSUNG should realize how valuable these phones are for retaining customers.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not a Stronger Phone
on October 17, 2018
Posted by: SkinChick
from Houston TX
Expertise:Expert
Before I even made my first payment I accidentally bumped my phone off the coffee table on to the ceramic tile floor. The screen cracked (corner of screen). The damage would have been worse if I had not placed a transparent screen protector over the glass. Now I feel I better get a case for it. THAT WAS THE ENTIRE POINT OF BUYING THIS PHONE. Supposedly no case or screen protector would be needed. FALSE CLAIM. Also it is difficult taking screen shots with this model. No issue with my previous Galaxy S7. The image of the volume control appears in EVERY screenshot after numerous attempts. EVERY SINGLE TIME. Huge disappointment. I wish I kept my
paid off S7.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Phone Fail!!
on September 29, 2018
Posted by: Awillia
from Queens, NY
Expertise:Intermediate
I really liked this phone...I likes the size and the durablility , but unfortunately after having the phone for only (5) months,, the phone failed. I could not answer calls, unless I was on Bluetooth or on speaker phone. The signal was horrible and then the call would just drop. A BIG disappointment!!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Phone does not have the same quality
on September 2, 2018
Posted by: NOTtheSAME
Expertise:Expert
I bought this phone about 10 months ago, I used to love it however the LCD broke out of nowhere and with anyfall the phone will crack. My sister has the same phone and is going through the same issues.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I luv it
on August 28, 2018
Posted by: Lagrace
from HUSTONVILLE KY
i luv it it works so well n havent had any trouble with it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
A disappointment to the Active name
on August 22, 2018
Posted by: Kayak17
from Texas
Expertise:Intermediate
I've had my phone 3 months. I have treated it well considering a very active lifestyle. The screen is fragile and the moisture protection is a joke. It can't even handle a little sweat from a workout.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
High quality - beautiful - solid
on August 20, 2018
Posted by: Gisler
from Ontario, Canada
Expertise:Intermediate
I am so happy with the sturdy build of this phone. It's fast and takes great pictures. The battery is amazing. The phone is heavy, but I mean that in a good way, you can just feel that it's durable. I highly recommend the active for people who are out and about.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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