Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6 out of 5
3.6
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product. 
(
64 out of 104
)
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Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
5 out of 5
5
Will only buy the active!
on January 27, 2019
Posted by: Tex05
from Pa
Expertise:Intermediate
I have these for all 5 of my family members. We have a problem keeping a hold of our phones...lol! I hope they keep making the active phones.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not durable good camera though
on January 24, 2019
Posted by: Angel1111111
from Indiana
Expertise:Intermediate
RIP off not water resistant or drop resistant and expensive to fix
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Durability is great.
on January 24, 2019
Posted by: Pandas1984
from san diego ca
Expertise:Intermediate
I have had this phone for approximately a year now and overall its an ok phone. 6 months after i bought the phone i noticed that the screen started to get marks(like when tvs get old or you seen the burn marks on tv screens at stores from being on all the time) I do not feel that at this point the phone should have any type of screen issues especially since i do not game or use it extensively to grant issues to the screen. That said, a couple months ago I ran it over with a light weight sedan and it survived. it had a couple of indentations from the black top but screen/ phone was intact. Those are my pros and cons. I could go more into detail since i recently started to play games on it but dont have enough info to give it a fair rating.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I was happier with my previous S-6 Active phone.
on January 11, 2019
Posted by: jimmyg1414
from Maryland
Expertise:Intermediate
I have had this phone for a year and a half now and I am getting less satisfied as time goes on. I had an S-6 Active that I loved for almost the entire time until I traded it in for this phone. The S-6 battery lasted longer and only started to bug me about two months prior to trading it in. With the S-8 active, the battery began degrading after the first 6 months. Ii has been steadily degrading to where I have to carry a portable charger with me daily. I also noticed as some of the other folks that rated the phone mentioned the screen scuffs and scratches easier than the S-6 and S-7 models. I also carried the phone in my jean pocket as did my S-6 and it has not held up as well. The newer Gorilla Glass to me has not performed as expected. I have also had issues with the charging port indicating moister when I barely got the phone wet, and have had the phone indicate it was overheated when I had it outside in the sun too long. Finally, several people complain when I talk with them I have to hold the phone close to my mouth or they cannot hear me properly. This may be an active issue where the microphone is behind some protective covering, I am not sure. Wrapping up, I bought this phone after being very impressed with moving up from my original S-4 to my old S-6 active. I feel the concept of the Active series is great if Samsung can figure a way to redesign the phones to meet the advertised specifications again.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Dependable and rugged -- except --
on January 7, 2019
Posted by: Faye B57
from Birmingham, AL
Expertise:Intermediate
This is the second Galaxy "S" phone I've had in the past 5 years, and neither phone disappointed. I traded up from the S7 Edge a little over a year ago. The S7 always felt fragile -- even though I never abused it. The S8 Active feels like a tank compared to the S7. It's bigger and slightly heavier and I'm not as afraid of dropping
it. The ONLY complaint I had with the S7 -- screen burn-in. After about 6 months, I could see the ghosts of app icons past.
A year on, the ONLY complaint I have with the S8 -- the same as the S7: Screen burn-in. Even with screen time-out, it's happening already.
Otherwise, this phone is awesome.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Durability
on December 17, 2018
Posted by: Harleypapa
from North Dakota
I have had this phone for over a year and it has performed perfectly. In my line of work my phone needs to take a beating(and it has). I have dropped my S8 Active countless times and today it truly amazed me. My phone fell about 16 feet and landed in diesel fuel. Due to accesability issues it was submerged for about 45 minutes before I could fish it out. IT STILL WORKS PERFECTLY! I couldn't be more pleased with Samsung, by far the best product on the market .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Curve screen
on November 27, 2018
Posted by: selenic
from Melbourne, FL
Expertise:Intermediate
First of all I have always kept my phone's intact, in good conditions and because of it, I have always been able to give them in trading. I always loved Samsung until they came with the curves on the side of the phone and now there no option to where if you want it or not. My first curve screen phone is the Galaxy s8 and I dislike it with a passion, I wasn't able to find a case with a gorilla screen protector that would actually stay in place, I was only able to use the phone, but without the screen protector, if there is one out there is too late, a month after I got the phone I dropped it and it cracked. It's almost time to renew my contract with Verizon, and I went looking for a Samsung, when I saw that they still make the phones with the curve I was really disappointed, now I will be switching to Google Pixel 3 just to get rid of the curved screen. Hopefully I'll be able to switch back to Samsung once they get rid of the curved screen. I do really like Samsung I just don't like the idea of the curb. Which I don't even know what exactly is for.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Moisture problems
on November 7, 2018
Posted by: Jc371
from San Antonio Texas
Everything about this phone is great the biggest and only frustrating problem that it has is everytime I try to charge it it says moisture detected in port and I cannot charge this phone.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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