Customer reviews from ATT.com
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
4.1
(226 Reviews)
Rating breakdown 226 reviews
5 Stars
140
4 Stars
34
3 Stars
16
2 Stars
14
1 Star
22
82%of customers recommend this product.
(
169 out of
206)
Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
5
Kelly
on August 23, 2017
Posted by: Kellbell12
from Missouri, United States
Love it wouldn't go back to iPhone ever
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
Great so far
on August 23, 2017
Posted by: Tjstivers
from Kapaau, HI, United States
I got this phone 5 days ago. Traded in my Galaxy s8+ for this. Needed a phone that is more durable since I work in a kitchen. Don't get me wrong I think the s8+ is a great phone but being a cook it is a little to fragile for me. Battery life is awesome. It will last almost 2 days with heavy use. I am going to stick with the active line for good. The only drawback is that the Bixby button took the place of the active key. I had the s6 active and missed that phone everyday. Now I have the s8 active and it feels right.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
Great Phone Held Back by Minor Design Flaws
on August 22, 2017
Posted by: gariveda
from Redondo Beach, CA, United States
The good stuff:
1) Iris scanner is pretty cool. It unlocks it relatively fast with a tiny bit of practice.
2) Great battery life! On its first charge, with heavy use (downloading apps, unlocking and using it constantly, and being on conference calls) I've stretched it to 42 hours of use and still have 25% remaining. So happy to finally have a phone w/ a battery that lasts
3) Camera takes great pictures!.
4) Fast OS! Runs a live wallpaper and plenty of multitasking apps without any issues
5) Awesome battery conservation options
6) Waterproof and dustproofness will definitely be used.
Some things I wish they'd change:
1) Don't force me to use Bixby! Common, you make a super cool physical button my finger can actually reach and then it only serves one purpose, which is to use an annoying assistant that I have to talk to. I remapped this physical button, and am going to throw another fit at Samsung when they break the re-mappers again.
2) Why is the finger print button out of reach of any normal human's finger? Did aliens test the usability of the physical device?
3) No headphones.
1) Iris scanner is pretty cool. It unlocks it relatively fast with a tiny bit of practice.
2) Great battery life! On its first charge, with heavy use (downloading apps, unlocking and using it constantly, and being on conference calls) I've stretched it to 42 hours of use and still have 25% remaining. So happy to finally have a phone w/ a battery that lasts
3) Camera takes great pictures!.
4) Fast OS! Runs a live wallpaper and plenty of multitasking apps without any issues
5) Awesome battery conservation options
6) Waterproof and dustproofness will definitely be used.
Some things I wish they'd change:
1) Don't force me to use Bixby! Common, you make a super cool physical button my finger can actually reach and then it only serves one purpose, which is to use an annoying assistant that I have to talk to. I remapped this physical button, and am going to throw another fit at Samsung when they break the re-mappers again.
2) Why is the finger print button out of reach of any normal human's finger? Did aliens test the usability of the physical device?
3) No headphones.
In general, Samsung made a very nice phone that is as close as any has come to meeting my needs. They loaded it with annoying software and missed some simple design principles pretty tremendously. Still, it's the best option out there for people that want a tough, full-featured phone that'll last throughout any day of use.
ATT has heavily censored my review. Probably a good sign that you should look elsewhere for legitimate reviews of this product.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
OTG support questionable.
on August 21, 2017
Posted by: cynicator
from NYC area
Owner's Manual states "The Micro-USB connector does not support On-the-Go (OTG) devices such as memory sticks, external hard drives, or keyboard and mouse accessories."
That seems to allow for use of OTG devices if/when accessory devices come with USB-C connectors, though that's not specifically stated anywhere, leaving owners with some confusion over the use of OTG devices.
That seems to allow for use of OTG devices if/when accessory devices come with USB-C connectors, though that's not specifically stated anywhere, leaving owners with some confusion over the use of OTG devices.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
3
Good but not great...
on August 21, 2017
Posted by: Wryfox
from Daytona Beach, FL, United States
I have waited months for this phone as I thought it would be the perfect S8. Going from an old Note3.
First disappointment: Although it is a hardier case, it is VERY slippery and I had to get a external case anyway just to get some tactile feel in order to easily pick it up.
Second disappointment: Email setup gave me fits until I figured what to do. If you have multiple email accounts (I had 8 different accounts), add each individually at about 1 hr intervals and will setup correctly. The original problem was I had added the accounts all at once and had a horror show of the same emails downloading continually for hours. Turns out it confused the email app to connect all of them at same time.
Third disappointment: Although the battery is much larger, battery life is quite poor. I've already turned off most notifications and automatic updates just to keep battery life. Thank god it has wireless charging, as I have three stations around the house and office to drop off the phone when not in use. I lose 15% overnight in standby mode alone. Doesn't sound right to me.
4th: Screen is still not bright enough. Max brightness is pathetic outdoors.
5th: Bluetooth max sound level is lower than prior Note 3. Had to find an app to boost it. I do like that it still has a 1/4" headphone jack, but will miss the IR blaster from Note 3. Most of my home electronics are still IR remote controlled so kept old Note 3 as a wifi device to use for that.
6th: You used to be able to adjust screen touch sensitivity, now you can't. If you add a screen protector, you will have to touch a bit harder, more than you think.
Biggest plus for me is it is narrower and fits my hand better, and it is MUCH faster (about 8x) than old Note 3.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
2
Not Scratch proof
on August 17, 2017
Posted by: Valejandra
from Austin, texas
Not even 24 hrs after I bought the thing, I put it in my pocket , no keys or sharp objects in it, and now it is scratched, hair line scratches but definetly visible. There were no screen protectors to buy at the store and also it is the active so it should be for "active" stuff and can't even take shirt friction.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
2
Drops
on August 16, 2017
Posted by: BILLIEJO
from Salem Oregon
Day 2 and I dropped it 2 ft and it broke 2 corners of the unbreakable screen protector and has dings in the body of the phone. Very disappointed in the durability of both products
Written by a customer while visiting ATT.com
Customer Rating
5
FINALLY!
on August 16, 2017
Posted by: ActiveGrl94
I've been waiting on this phone for months and finally got it! I had the S6 Active and loved it, didn't and don't want to try any other phone. My boyfriend has the 7 active and can't wait to upgrade soon! We both live in the mountains, he's a wild land firefighter and I also work outside as well so this phone is perfect for our life style! Hopefully Samsung continues to make the Active!
I would recommend this to a friend!
Written by a customer while visiting ATT.com