Customer reviews from Samsung US
Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Average customer rating
3.6 out of 5
3.6
(113 Reviews)
Open Ratings Snapshot
Rating breakdown 113 reviews
5 Stars
58
4 Stars
9
3 Stars
8
2 Stars
14
1 Star
24
62%of customers recommend this product. 
(
64 out of 104
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S8 Active 64GB - Active Gray (Sprint)
Customer Rating
5 out of 5
5
Bring back the S8 Active!
on August 11, 2021
Posted by: Suby
this phone is 4 years old, and outperforms any rugged samsung sold now!
i don't want goofy pogopins, a low-rez screen, or a small battery...i just want a new s8 active.
oh well, off to compare china phones, since rugged samsungs are so limited now.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, August 13, 2021
Hello Suby, we are happy to hear you love this phone! Thanks for the feedback! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone Ever!!
on August 5, 2021
Posted by: Ellen
i have to say i am very accident prone and drop phones alot! this phone has survived me now almost 3 years despite the 1000s of drops on all types of surfaces it has gone through. i don't plan to get a new phone until it literally dies. love this model and wish more phones were made this way!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy ^Elizabeth, Samsung Cares, August 6, 2021
Hello Ellen, that's excellent news! Thank you for choosing Samsung. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not so shatter resistant
on November 23, 2020
Posted by: James
the screen is not very durable for an active phone. my phone was placed on a counter and fell off, from about 3ft, and the whole screen shattered. i've had non active models survive from higher on to concrete, and had less damage. besides that it works fairly well.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, December 2, 2020
Hello James, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I had since the 80s
on November 3, 2020
Posted by: Nick
from Virginia
the last samsung i had was the s3 that was a great phone for the time. that s3 in now about 10 years 9 years old and still works great. this s8 has taken the same path. always reliable and never glitchy. going on three years and this phone is a charm. i heard they will not make a high end rugged phone anymore. that's a shame because i love this thing .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Meh Smart Phones last 1 year tops before problems
on September 11, 2020
Posted by: Doug
from Seattle, WA
the phone is adequate. i'm on my second now the first one got water damage and ceased to function. i have had a line through the screen that appeared about 6 months - 8 months after receiving this referbed phone and now it has major ghosting so i suppose it is time for a new one. planned obsolescence seems to be a theme of smart phones in general. when i talked to retailers about my issues and getting them fixed i was told that i should just replace it. this seems incredibly wasteful to me. this phone works fine and i would just like it fixed but it has been manufactured in such a way as to make that impossible.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I DROPPED IT FROM 3 STORIES HIGH
on August 25, 2020
Posted by: ProfessionalPhoneDropper
from Selma, NC
once i was going down an escalator and was talking on the phone. my s8 active was between my ear and shoulder and i dropped it. it fell 3 stories and did not get a scratch!
i absolutely love my phone. if you are the type of person to ruin phones this is the one for you.
once, i was sledding in 12" snow and my phone fell out of my pocket. i could not find it and had to wait until the snow melted away to get it. i found it 2 weeks later and it still worked! it went through the outdoor weather, rain and snow for 2 weeks and still functioned great!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Built like a tank.
on August 12, 2020
Posted by: Happy camper
from Rochester, NY
i've been rocking the samsung galaxy s8 active for almost 3 years. i have never loved a phone so much. no need for a case or a screen protector. it's legit survived a roll over car crash. i really wish samsung would create an updated version of this one.
I would recommend this to a friend!
Value
5 out of 5
5
Design
5 out of 5
5
Performance
5 out of 5
5
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's waterproof, and that's no joke!
on June 29, 2020
Posted by: James G
from Florida
[This review was collected as part of a promotion.] yesterday, a kayak that i was rowing capsized. my backpack, which had my samsung galaxy s8 active in it, was completely submerged for several minutes. after i righted the boat and eventually got back home, i initially got a message saying that "moisture was detected" by the charging port. i let the phone dry out, and used a wireless samsung charging stand to charge it. after charging to 100%, i restarted the phone, and the "moisture detected" alert was gone and my phone was as good as new! this phone is amazing!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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